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Customer Relation Executive

3 weeks ago

Chennai Tamil Nadu, India Sterling Full time

**Job Title: Customer Relationship Executive (CRE) - Study Abroad**

**Location: Chennai, India**

**Salary: ₹15,000 - ₹25,000 per month**

**Company Overview**:
**Sterling Study Abroad** is a leading educational consulting firm dedicated to helping students build their careers through international education. We provide end-to-end services, including travel assistance, visa guidance, and admissions support for undergraduate and postgraduate programs across various countries. Join us in shaping bright futures

**Job Summary**:
**Key Responsibilities**:

- Provide information about universities, courses, admission processes, and visa requirements.
- Assist students in scheduling counseling sessions and follow up on their queries.
- Maintain accurate records of student interactions and ensure timely follow-ups.
- Coordinate with internal teams to provide seamless support to students.
- Build and maintain strong relationships with students and parents.
- Support marketing activities such as events, webinars, and seminars when required.

**Requirements**:

- **Education**: Any Bachelor's degree.
- **Experience**: 0-2 years of experience in customer service, sales, or education counseling.
- Strong communication and interpersonal skills.
- Ability to handle inquiries professionally and provide prompt responses.
- Basic computer knowledge (MS Office, CRM tools preferred).
- A positive attitude and willingness to learn.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person