
Customer Support
7 days ago
**Duties**:
- Maintain excellent customer satisfaction and review support tickets for appropriate resolution
- Provide customer support through phone and chat
- Work with other departments to resolve customer issues in a timely manner
- Serve as a point of contact for customer support and complaints
- Proactively identify, investigate, and resolve recurring customer support issues
- Maintain appropriate documentation and records of customer interactions
- Maintain appropriate files regarding each customer interaction
- Proactively gather and utilize customer feedback and suggestions
- Review customer satisfaction reports to ensure customers are satisfied with the support they receive
- Contribute to the development of future customer support processes
- Communicate effectively with peers and managers
- Communicate to customers during outbound phone calls
- Verifies customer requests are accurate and consistent
**Responsibilities**:
- Answer inbound customer calls
- Handle renewals and cancellations
- Provide account information and status
- Provide workflow assistance
- Manage all customer issues and requests
- Develop and improve customer experience
- Work with IT and Finance teams to resolve customer issues
- Manage complaints
**Salary Upto 81500/- Per Months**
**Contact Only Whatsapp8441936175
-
Customer Support Executive
2 weeks ago
Kanchipuram, India Securra Full time**Customer Support Specialist** **About the Role**: We are looking for a Customer Support executive to support the Customer Support Team at Securra. **Responsibilities**: Onboarding new customers to the Securra platform Assisting customers in troubleshooting and help resolve issues related to software/devices Following due process to record issues,...
-
Customer Support Associate
2 weeks ago
Kanchipuram, India Tekhunt Solutions Full timeON Role - Customer Support Associate/Sr. Associate Process: Voice Rotational Graveyard shifts - Night Shifts (two way cab will be provided) Male & female can apply Qualification: Any degree can apply 5 days working and 2 days Rotational off Work from office No contract / No bond Work Location : Chennai Salary for freshers - CTC 2.5 LPA Salary for...
-
Customer Support Executive
24 hours ago
Kanchipuram, India Advanced Grohair & Gloskin clinic Full time*Job Title:* Front Desk Executive *Location:* Advanced Grohair & Gloskin Clinic - Hiring in Multiple *Shift Timings:* - *Shift 1:* 10:00 AM - 7:00 PM - *Shift 2:* 11:00 AM - 8:00 PM *Week off:* Rotational *Eligibility:* - Education: Undergraduate Degree (UG) or equivalent - Proficiency in English communication (both written and verbal) *Job...
-
Customer Support Representative
2 weeks ago
Kanchipuram, India Global Serve Solutions Full timeWe're Hiring - Hindi Outbound Voice Process! Location: Chennai, Karapakkam Shift: Rotational Week Off: Rotational Working Days: 6 Days a Week Qualification: Graduation Mandatory CIBIL Score: Minimum 600 Required Note: No Cab Facility Available **Salary**: Up to ₹2.8 LPA for Freshers We are looking for enthusiastic individuals for our Hindi Voice...
-
Product Support
7 days ago
Kanchipuram, India Larsen & Toubro Full timeProduct Support LNT/PS/1157127 Industrial Machinery & Products IcKancheepuram Works - Posted On 05 Oct 2024- Required Experience 3 - 5 Years**Skills**: Knowledge & Posting Location CUSTOMER SERVICE Minimum Qualification DIPLOMA IN MECHANICAL ENGINEERING (DME) **Job Description**: Areas of Expertise : Installation, commissioning, testing and...
-
Product Support
5 days ago
Kanchipuram, India Larsen & Toubro Full timeProduct Support LNT/PS/1192879 Industrial Machinery & Products ICKancheepuram Works - Posted On 04 Nov 2024- Required Experience 2 - 5 Years**Skills**: Knowledge & Posting Location SALES CUSTOMER SERVICE Minimum Qualification DIPLOMA IN MECHANICAL ENGINEERING (DME) **Job Description**: Areas of expertise : Installation, commissioning, testing and...
-
Executive - Digital Banking
3 weeks ago
Kanchipuram, India Indbank Global Support Services Full timeJob Description Digital Strategy Development - Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations. Digital Channel Management - Manage and optimize digital channels such as online...
-
Customer Service Executive
2 days ago
Kanchipuram, Tamil Nadu, India ProjX Solutions Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per yearJob Location: Oragadom Road, North Industrial Oragadom Corridor, SIPCOT, ChennaiJob Summary:As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective support to ensure customer satisfaction and loyalty. Your responsibilities will include lead generation, customer coordination, payment...
-
Executive - Digital Banking
4 weeks ago
Kanchipuram, Tamil Nadu, India Indbank Global Support Services Full timeJob DescriptionDigital Strategy Development- Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations.Digital Channel Management- Manage and optimize digital channels such as online...
-
Supervisor - Product Support
24 hours ago
Kanchipuram, India Larsen & Toubro Full timeSupervisor - Product Support LNT/S-PS/1145071 Industrial Machinery & Products IcKancheepuram - Posted On 12 Sep 2024- Required Experience 2 - 5 Years**Skills**: Knowledge & Posting Location CUSTOMER SERVICE Minimum Qualification DIPLOMA IN ELECTRICAL AND ELECTRONICS ENGINEERING (DEEE) **Job Description**: Areas of Responsibility / competency :...