
Customer Support Executive
6 days ago
**Customer Support Specialist**
**About the Role**:
We are looking for a Customer Support executive to support the Customer Support Team at Securra.
**Responsibilities**:
Onboarding new customers to the Securra platform
Assisting customers in troubleshooting and help resolve issues related to software/devices
Following due process to record issues, provide feedback to internal teams
Delivering a great experience for users contacting Customer Support at all touchpoints at all stages of the journey
Identifying customer cohorts and mapping customer journeys to identify the gaps in customer experience across all touchpoints, for all kinds of customer interactions, transactions, and engagements.
Track Customer Experience across different channels and touchpoints
Performing product tests, evaluating onboarding & post-onboarding support services, and facilitating improvements.
**Basic Qualifications**:
Graduate & above in a relevant stream
Attention to detail and keen eye to customer's voice
Strong communication with a customer-centric approach
Knowledge of online customer engagement platforms and channels
Ability to work with multiple stakeholders and coordinate accordingly
Should have know-how about CRM tools (Freshdesk, etc)
Fluent in English & Tamil.
Should have at least 1 year experience in customer service
**Salary**: ₹9,936.99 - ₹16,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Morning shift
Work Location: In person
-
Customer Support Specialist
1 week ago
Kanchipuram, Tamil Nadu, India beBeeService Full time ₹ 16,00,000 - ₹ 25,00,000Job Title: Service CoordinatorWe are seeking a skilled professional to fill the role of Service Coordinator. The ideal candidate will have excellent communication skills and be proficient in local languages such as Tamil, Telugu, and Hindi.The Service Coordinator will act as the primary point of contact for customers, receiving service calls and coordinating...
-
Customer Relationship Executive
5 days ago
Kanchipuram, India PS Silk Sarees Shop Full timeWe are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM...
-
Customer Support
2 days ago
Kanchipuram, India Jindal Steel & Power Ltd. Full time**Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring...
-
Sales Executive- Kanchipuram
5 days ago
Kanchipuram, India TROVE Full time**Job description** **Job Title: Sales Executive** **Location: Kanchipuram (Tamil Nadu)** We are seeking a highly motivated and results-driven Sales Executive to join our dynamic building and maintaining client relationships, and achieving sales targets. The Sales Executive will play a key role in driving revenue growth and expanding our...
-
Sales Executive- Kanchipuram
3 days ago
Kanchipuram, India TROVE Full time**Job description** **Job Title: Sales Executive** **Location: Kanchipuram (Tamil Nadu)** We are seeking a highly motivated and results-driven Sales Executive to join our dynamic building and maintaining client relationships, and achieving sales targets. The Sales Executive will play a key role in driving revenue growth and expanding our...
-
Sales Executive- Kanchipuram
3 days ago
Kanchipuram, India TROVE Full time**Job description** **Job Title: Sales Executive** **Location: Kanchipuram (Tamil Nadu)** We are seeking a highly motivated and results-driven Sales Executive to join our dynamic building and maintaining client relationships, and achieving sales targets. The Sales Executive will play a key role in driving revenue growth and expanding our...
-
Product Support
2 days ago
Kanchipuram, India Larsen & Toubro Full timeProduct Support LNT/PS/1157127 Industrial Machinery & Products IcKancheepuram Works - Posted On 05 Oct 2024- Required Experience 3 - 5 Years**Skills**: Knowledge & Posting Location CUSTOMER SERVICE Minimum Qualification DIPLOMA IN MECHANICAL ENGINEERING (DME) **Job Description**: Areas of Expertise : Installation, commissioning, testing and...
-
Kanchipuram, Tamil Nadu, India SYNCARP GLOBE LLP Full time- 12 years of experience in a CRM or customer service role (preferably in textile, garments).- Maintain and update the CRM database with customer information, inquiries, new orders leads, and complaints.- Build and maintain strong, long-term relationships with dealers, distributors, and retail partners, B2B.- Respond promptly to Dealers' queries and follow...
-
Production Support Executive
5 days ago
Kanchipuram, India SUN FACILITIES SERVICES Full time**Role : Production Support** **Experience : Freshers** **Qualification : Diploma Mechanical Engineering.** - **Job time : Rotational shift ( 6 am to 2.15 pm & 2 pm to 10.15 pm)**: - **Note: Pickup available from Poonamallee + Duty meal provided**: - **ESI & PF available.** **Wapp : 9384 6654 18.** **Immediate Joiners required.** Pay: ₹20,000.00 -...
-
Operations Executive
4 days ago
Kanchipuram, India The Objects Full timeOperations Executive-JD Location: Chennai **Salary**: ₹13,500 - 15,000 Per Month Shift: General Shift (9.00am-6.00Pm) Experience: 0-1 years (Freshers can apply) Joining: Immediate joiners preferred About The Objects: The Objects is a dynamic e-commerce company dedicated to providing seamless online shopping experiences. We are looking for a...