Telemarketing Executive

4 days ago


Chennai Tamil Nadu, India WEBASTO ROOF SYSTEMS PVT LTD Full time

TELEMARKETING EXECUTIVE- OUTBOUND

The CASAGRAND Telemarketing Outbound team will be working on the lead allocated to them through pre-sales software, i.e., "Salesforce/Sell.do." were in they will connect with the customer to identify the prospect and allocate the same to the sales team (SVC/Sales).

ROLES & RESPONSIBILITIES
- Executives should follow the shift timings as per the business requirement. (9 AM to 6 PM / 10 AM to 7 PM /11 AM to 8 PM)
- Executives should be flexible for shift timings, shift extensions & weekend workings.
- Daily, executives should dial a minimum of 250 calls (based on operation requests, this would be Dialled up to 300 calls per day as per business requirements).
- Adhere to scripts to provide information about product’s features, prices, etc. and present their benefits
- Decent knowledge in and around Chennai Locations - Routes
- To meet the daily allocation target of 5 per day (Applicable for 1 month as a new Bee). After the completion of one month, the minimum allocation target would be 10 per day (during launch, the target would change as per business requirements).
- Persistent and results-oriented
- Having exposure to cultural norms and diverse viewpoints
- Excellent interpersonal, research, and record-keeping skills
- Team player
- Good communication and presentation skills
- Proficient in English
- Excelling in time management.
- Knowledge of computer programs like CRM and telephone systems.
- Fixed Tuesday Week offs
- 4 Week off in a month (Week off preference not accepted)

Job Requirements:

- 1-year Experience in any voice process - Domestic or International
- Good Communication Skills - Mandatory
- Real Estate experience would be an added advantage
- Any Graduates /Non-Graduates
- Exceptional oral skills in regional languages - Tamil

**Job Types**: Full-time, Part-time, Fresher

Pay: ₹8,344.66 - ₹28,519.53 per month

Expected hours: 40 per week

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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