
Customer Service Representative
12 hours ago
**Requirements**:
Fluent in English (spoken & written)
**Minimum 3 years of experience handling US customers**
Must be punctual and have a strong commitment to attendance (No absences)
**Must be able to work night shifts 11:30PM to 8:30AM**
Minimum education qualification: Graduation
**Responsibilities**:
**Provide professional and empathetic customer service to US-based clients.**
Maintain accurate records of customer interactions and follow up as needed.
Work efficiently within the given KPIs (response time, resolution rate, customer satisfaction).
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
- Shift allowance
**Language**:
- English (preferred)
Shift availability:
- Night Shift (required)
Work Location: In person
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