Executive - Front Office & Billing

3 days ago

Kollam, India MEDITRINA HOSPITAL Full time

**Key Responsibilities**:

- Perform **Outpatient (OP) Registration** for new and returning patients accurately.
- Handle **OP billing**, ensure proper billing procedures, and generate receipts.
- Provide support and guidance to patients and visitors at the front desk.
- Handle **cash transactions**, ensure accurate record-keeping and submit daily reports.
- Coordinate with various departments to assist patients in navigating hospital services.
- Manage appointments and update patient records in the hospital information system (HIS).
- Maintain cleanliness, order, and professional conduct at the front desk area.
- Ensure compliance with hospital policies and confidentiality protocols.
- **Educational Qualification**: Minimum Graduate in any discipline.
- **Experience**: At least **2 years of relevant experience** in a hospital front office or reception role.
- **Skills Required**:

- Excellent communication and interpersonal skills.
- Strong proficiency in computer systems, especially hospital software/HIS.
- Sound knowledge of billing and registration processes.
- Ability to manage cash transactions and generate financial reports.
- Customer service-oriented with a calm and professional demeanor.

**Working Hours**:
Shift-based duty as per hospital norms, including night duty, weekends and holidays.

**Job Types**: Full-time, Permanent

Pay: From ₹15,100.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Paid sick time

**Education**:

- Bachelor's (required)

**Experience**:

- Front Office: 2 years (required)

**Language**:

- Malayalam (required)

**Location**:

- Kollam, Kerala (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

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