Customer Service Representative

2 weeks ago

Gurgaon, India iN Technologies Full time

**Roles & Responsibilities**:
Respond promptly and professionally to incoming customer inquiries by phone.

Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Contact customers to give them accurate feedback on the progress of their inquiries.

**Qualification**:
Excellent customer service skills, with experience in interacting with customers by phone is highly required.

Strong communication skills including both verbal and written

**Educational qualification**:
Under Graduate/Bachelors degree in any relevant field.

**Salary**: ₹200,000.00 - ₹500,000.00 per year

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9958306288

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