Customer Operations Executive

1 week ago

Noida Sector Noida Uttar Pradesh, India StudyCaller Edu Tech Pvt Ltd Full time

**Job Title**: Customer Operations Executive

**Location**: Noida Sec 62
**Employment Type**: Full-time In
- office

**About Us**:
StudyCaller Edutech Pvt Ltd is a fast-growing edtech company providing online mentorship and test series for CA, CS and CMA aspirants. We are committed to guiding students toward academic and professional success through high-quality support and resources.

**Job Overview**:
We are seeking a motivated **Customer Operations Executive** to manage customer interactions, address inquiries, and assist in the smooth enrollment process for our courses. This role is crucial in ensuring excellent customer experience while supporting sales and operational functions.

**Key Responsibilities**:

- Guide prospective students through the enrollment process, explaining course details and pricing.
- Maintain accurate records of customer interactions in the CRM system.
- Follow up with leads and existing customers to ensure satisfaction and encourage engagement.
- Coordinate with internal teams (sales, marketing, and support) to resolve customer concerns efficiently.
- Ensure a seamless customer experience from inquiry to post-enrollment support.
- Assist in resolving complaints and providing prompt solutions to enhance customer satisfaction.
- Gather feedback and provide insights to improve services and processes.

**Requirements**:

- Bachelor’s degree in any field.
- 1-3 years of experience in customer service, operations, or sales.
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and the ability to handle customer concerns professionally.
- Ability to work in a fast-paced environment with a customer-first approach.

**Perks & Benefits**:

- Competitive salary with performance-based incentives.
- Every Saturday Fun-Activity
- Supportive and collaborative work culture.
- Learning and development opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹28,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Performance bonus
- Yearly bonus

Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Operations Executive

    7 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Ramyoz Solutions Full time

    **Key Responsibilities**: - **Operational Management**: - Develop and implement operational policies and procedures to ensure smooth and efficient business operations. - Monitor daily operations and identify areas for improvement to enhance productivity and efficiency. - Manage inventory, procurement, and supply chain activities to ensure timely delivery...

  • Operations Executive

    3 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    **Job Title: Operations Executive** **Location: Noida Sector 62** **Company: Orbiqe Technologies PVT. LTD.** **Job Type: Full-Time** **About Us**: (**Orbiqe Technologies Pvt. Ltd.)** is looking for a proactive and detail-oriented **Operations Executive** to join our team and help streamline daily workflows, enhance service delivery, and ensure smooth...

  • Customer Operations Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Mentorsity Full time

    **Overview**: The Customer Operations Executive plays a crucial role in ensuring the smooth operation of customer-facing processes within the organization. They are responsible for maintaining high levels of customer satisfaction through efficient problem-solving and communication, ultimately contributing to the company's success and growth. **Key...

  • Customer Relationship Executive

    7 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India MV Outsourcing Pvt Ltd Full time

    **Job Title**: Customer Relationship Executive **Job Summary**: **Key Responsibilities** 1. Client Relationship Management: Develop and maintain strong relationships with existing and potential clients. 2. Communication: Serve as the primary point of contact for client inquiries, resolving issues promptly and professionally. 3. Account Management: Manage...

  • Customer Care Executive

    1 week ago

    Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive **Location**: Noida Sector 62 (On-Site) **Job Type**:Full-Time **Salary**: ₹10,000 - ₹15,000 **Experience Level**:Freshers are welcome to apply! **About Us** **Orbiqe Technologies Pvt. Ltd**. is seeking compassionate and proactive Customer Care Executives to join our growing team. We are currently hiring for a...

  • Customer Operations Executive

    1 week ago

    Noida, Uttar Pradesh, India SSPS GLOBAL PRIVATE LIMITED Full time

    **Position**: Customer Operations Executive **Location**: Noida **Job Type**: In-person (Full-time) **Stipend**: ₹12,000 - ₹15,000 per month We are looking for a **motivated and organized**Customer Operations Executive to support our sales team with daily operations. This is a great opportunity to gain hands-on experience in, customer interaction, and...

  • Travel Operations Executive

    1 week ago

    Noida Sector 62, Noida, Uttar Pradesh, India Truedeal Full time

    **Job Title**: Travel Operations Manager **Location**: Delhi, India **Company**: Truedeal **About Us**: Truedeal is a comprehensive tour and travel company established in 2015, offering services such as foreign currency exchange, forex cards, remittance, visa services, sightseeing, air tickets, hotel bookings, land packages, holiday packages, travel...

  • Operations Executive

    7 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    F2F Interview Required Role: Operation Executive Experience: 0.6+ Years(Freshers Can Apply) Location: Noida Sec-62 Notice Period: Immediate/15 Days Selection Process: 1 Round of Interview(F2F Interview) Position Overview: As Operations Executive at Our Organization located in Noida, you will play a crucial role in enhancing the skills and performance...

  • Customer Care Executive

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive **Location**: Noida Sector 62 **Company**: Orbiqe Technologies PVT.LTD. **Job Type**: Full-time / Part-time **Salary**: 10,000-12,000 **About Us**: At Orbiqe Technologies PVT.LTD., we are dedicated to providing exceptional customer experiences and building lasting relationships with our clients. As we continue to...