Customer Care Executive

2 weeks ago

Noida Sector Noida Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

**Job Title**: Customer Care Executive

**Location**: Noida Sector 62 (On-Site)

**Job Type**:Full-Time

**Salary**: ₹10,000 - ₹15,000

**Experience Level**:Freshers are welcome to apply

**About Us**

**Orbiqe Technologies Pvt. Ltd**. is seeking compassionate and proactive Customer Care Executives to join our growing team. We are currently hiring for a **government project for the Bihar Government,**where you will play a key role in resolving public queries and ensuring a smooth user experience. This is an exciting opportunity to contribute to a meaningful initiative while building your career.

**Key Responsibilities**
- Handle and resolve queries related to the Bihar Government project, ensuring accurate and timely support.
- Assist customers in booking sessions, selecting astrologers, and navigating our platform.
- Troubleshoot complaints or technical issues with a helpful and solution-oriented approach.
- Maintain detailed records of customer interactions and keep clients informed about updates, promotions, and services.
- Coordinate with astrologers and technical teams to ensure customer satisfaction and smooth operations.

**Skills & Qualifications**
- Bachelor’s degree preferred.
- Previous experience in customer service is a plus, but freshers are welcome.
- Strong communication skills with an empathetic and professional demeanor.
- Ability to handle sensitive or personal topics with discretion.
- Basic computer knowledge; familiarity with CRM systems is advantageous.
- Ability to multitask and stay calm under pressure in a fast-paced environment.
- Positive attitude and strong teamwork skills.

**What We Offer**
- Competitive salary and performance-based benefits.
- A supportive and friendly work culture.
- Career development opportunities in a growing company.
- Exposure to working on impactful government projects.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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