Customer Service Agent

Providing Information: Offer detailed information about products or services. - Resolving Complaints: Address and resolve customer complaints regarding product defects, service issues, or billing disputes. - Communication: Excellent verbal and written communication skills. - Problem-Solving: Strong ability to resolve issues and provide solutions. **Job...

**WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Customer Service Agent (Voice Process) **Shift Timing**: US Night Shift (5 Days Working, 2 Rotational Off) **Job Type**: Full-Time **Benefits**: - Home pick-up and drop-off services - Competitive salary **Key Responsibilities**: - Handle inbound and outbound customer calls related to various...

**WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Customer Service Agent (Voice Process) **Shift Timing**: US Night Shift (5 Days Working, 2 Rotational Off) **Job Type**: Full-Time **Benefits**: - Home pick-up and drop-off services - Competitive salary **Key Responsibilities**: - Handle inbound and outbound customer calls related to various...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Requirement - Immediate Joiner Position Summary - Customer service agents to handle outbound calls and connect with health care professionals to obtain multi-channel messaging consent Desired Skill: - High level of proficiency in English communication is a must - Pleasant voice with pleasing telephonic etiquettes - Confident in building a conversation and...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Overview: As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance policies, claims, denials, etc. You will use problem solving skills, and advocate for members in a friendly and efficient manner. **Responsibilities**: **Your...

We are looking for a motivated and dedicated Customer Support Agent to join our team! In this role, you will play a crucial part in managing customer calls and messages, ensuring an outstanding experience with our products and services. This is an exciting opportunity for individuals who want to gain hands-on experience in customer service while working...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

A Customer Service Representative is the first point of contact for any customer who has a question or an issue with a product or service the company sells. Listen to customer concern's, issues and questions. Resolve customer concern's and answer the customer questions to your best ability. Strong listening, Communicating and customer service skill **Job...