Instructional Designer

1 week ago

Chennai Tamil Nadu, India Lightcast Full time

As an Instructional Designer on Lightcast’s global Product Operations team, you’ll take ownership of product-focused learning experiences that make complex platforms and labor market data easier to understand and use. You will design and deliver scalable training content that supports internal enablement, external certifications, and user adoption.

You’ll partner across time zones with teams in Product, Technical Writing, Enablement, and Marketing to create high-quality, modular learning programs. You are comfortable working independently, confident translating technical material into intuitive learning paths, and skilled at designing content that scales with our growing product portfolio.

**Major Responsibilities**:

- Design and develop interactive learning experiences for Lightcast’s software products and data platforms, including certification programs, product walkthroughs, onboarding modules, and internal enablement.
- Build structured learning paths that take users from beginner to advanced proficiency, using adult learning best practices and measurable learning objectives.
- Own content creation using Articulate 360 (Rise & Storyline), developing modules that are polished, intuitive, and aligned to our global design standards.
- Collaborate with global stakeholders in Product, Documentation, Customer Success, and Enablement to identify training needs and ensure content supports business goals.
- Support product and feature launches with timely training for internal and external audiences.
- Measure and improve learning programs based on feedback, usage data, and learner performance.
- Contribute to content templates, standards, and governance practices to support a consistent, scalable training ecosystem.

**Education & Experience**:

- 5-7 years of experience designing instructional content, ideally in SaaS or data-driven environments.
- Expert in Articulate 360 (Rise and Storyline), with additional proficiency in Vyond and basic video/audio editing tools.
- Skilled at translating complex software and data concepts into clear, outcome-based training.
- Proven experience developing product-focused training, certifications, or structured learning paths.
- Working knowledge of Learning Management Systems (LMS); hands-on experience is a strong plus.
- Excellent written and verbal communication skills in English.
- Self-starter with strong ownership mindset; able to prioritize and deliver independently.
- Effective team player with experience working in cross-functional, global teams.
- Bachelor’s degree in Instructional Design, Education, Learning & Development, or a related field (or equivalent experience).

Lightcast is a global leader in labor market insights with offices in Moscow, ID (US), the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.

Lightcast is proud to be an equal opportunity workplace. We consider all qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to our diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

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