Associate Sme

2 days ago

Bengaluru Karnataka, India Microland Full time

:- ** Education Qualification**: Any Graduate **Skills**: Primary -> Technology | Collaboration and Messaging Roles | Skype Administrator | 3 - Experienced Primary -> Technology | Unified Communications Platforms | Microsoft | 3 - Experienced Tertiary -> Behavioral | Aptitude | Information Processing | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 3 - Experienced Tertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced **Certification**: Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Details: Technical Skills: - Messaging - Unified Communication and Collaboration - In-depth knowledge of various UCC services like Teams, OneDrive, SharePoint etc and In-depth hands-on experience on Microsoft 365 - LDAP- Active Directory and Azure Active Directory user administration, Directory Sync from AD to AAD and Authentication protocols - End-User - Outlook 2013/2016/2019/ProPlus/Mobile clients, Teams, desktop/mobile clients, OneDrive/BOX desktop sync and Offline and Online archive management - PowerShell - Advanced PowerShell scripting knowledge Functional Skills: . Need to performing the regular BAU activities on the Exchange Servers/Exchange Online/any other messaging infrastructure, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also includes the bigger Unified Communication and Collaboration (UCC) portfolio including administration of Teams, OneDrive, BOX, SharePoint, Yammer etc. - Plan and execute upgrades, projects defined by customers - Address the tickets escalated from L1/L2 team - Document the architecture and participate along with architects to define the DR, failovers etc. - Manage and lead team of L1/L2- - **Location** : - India - Bengaluru- ** Created On** : - 31-Oct-2025

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