Associate - Sme Sales

8 hours ago

Bengaluru Karnataka, India Razorpay Full time

Associate - SME Sales
- Bangalore

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
- We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

**OKRs**:
1. Working and Converting the Opportunities generated by Marketing
2. Working and Converting the Opportunities generated by other channels such as Partnerships, Outbound etc
3. Discovery of merchants from the market and selling them RazorpayX solutions

**Roles and Responsibilities**:

- Ability to work on 20-30 leads per day and move them to different stages of the sales funnel post having a sales call with a client.
- Product Demonstration: Assist in providing demos and product understanding to the merchants.
- Recommend appropriate solutions to the clients and make them understand the technical aspect of the SaaS product.
- Probing and understanding the business use case of the merchant to provide customized solutions accordingly.
- Negotiating the appropriate price of the products.
- Merchant Engagement: Proactively engage with customers to understand their needs, address concerns, and identify opportunities for upselling or cross-selling additional services or features.
- Collaborate with cross-functional teams to address customer concerns and enhance the product offering.
- Should be able to work with Ops, Marketing, Product and finance for day to day operations.

**Mandatory Qualifications**:

- Experience: 2-5 years of experience in outbound/inbound sales roles, account management, or a related role with B2B firms - SaaS/fintech/banking experience preferred but not mandatory
- Product focussed sales experience
- Strong interpersonal skills and ability to take a consultative approach with clients to sell RazorpayX Business Banking solutions
- Analytical Skills: Proficient in data analysis and interpretation, with the ability to derive actionable insights from customer data and metrics.
- Relevant experience in the Saas/Fintech/Banking Industry would be a plus
- Must have experience in B2B Sales
- Comfortable working across multiple departments in a deadline-driven environment.
- Active team player, self-starter, and multitasker who can quickly adjust priorities.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.

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