Associate Sme

17 hours ago


Bengaluru Karnataka, India Microland Full time

:
**Education Qualification**:
Any Graduate

**Skills**:
Primary -> Technology | Collaboration and Messaging Roles | Skype Administrator | 3 - Experienced
Tertiary -> Behavioral | Aptitude | Communication | 3 - Experienced
Tertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced
Primary -> Technology | Unified Communications Platforms | Microsoft | 3 - Experienced
Tertiary -> Behavioral | Aptitude | Information Processing | 3 - Experienced

**Certification**:
Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203

Details:
Technical Skills:

- Messaging
- Unified Communication and Collaboration - In-depth knowledge of various UCC services like Teams, OneDrive, SharePoint etc and In-depth hands-on experience on Microsoft 365
- LDAP- Active Directory and Azure Active Directory user administration, Directory Sync from AD to AAD and Authentication protocols
- End-User
- Outlook 2013/2016/2019/ProPlus/Mobile clients, Teams, desktop/mobile clients, OneDrive/BOX desktop sync and Offline and Online archive management
- PowerShell
- Advanced PowerShell scripting knowledge

Functional Skills:

- . Need to performing the regular BAU activities on the Exchange Servers/Exchange Online/any other messaging infrastructure, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also includes the bigger Unified Communication and Collaboration (UCC) portfolio including administration of Teams, OneDrive, BOX, SharePoint, Yammer etc.
- Plan and execute upgrades, projects defined by customers
- Address the tickets escalated from L1/L2 team
- Document the architecture and participate along with architects to define the DR, failovers etc.
- Manage and lead team of L1/L2

**Location**
:
India - Bengaluru

**Created On**
:
11-Aug-2025



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