
Customer Care Representative
2 days ago
Only Females Can Apply
- Responding to customer inquiries, complaints, and returns, and providing solutions and alternatives
- Identifying the root cause of issues and escalating unresolved issues to relevant teams
- Customer feedback: Collecting customer feedback and documenting knowledge as solution articles
- Communication: Maintaining a friendly and professional tone, and using interpersonal skills like empathy, active listening, and patience
- Multitasking: Working in a fast-paced environment and operating help desk software
- Prioritizing and meeting call handling quotas
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Fixed shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
**Speak with the employer**
+91 7080203614
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