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Customer Service Representative

2 weeks ago

Allahabad, India AFB PRAYAGRAJ Full time

**Job Title: Customer Support Executive (Women-Only Role)** J**ob Description**: We are looking for a dedicated Customer Support Executive to join AFB Mart near Khel Gaon School, Prayagraj. This role is ideal for women seeking a fresh start or restarting their career in a supportive and flexible environment. **Key Responsibilities**: 1. Customer Interaction:

- Make cold calls and send WhatsApp messages to engage with customers.
- Guide customers in navigating our website and placing orders.
- Collect data on customer preferences and suggest suitable products (e.g., dry fruits, groceries).
- Record customer interactions and feedback in Google Sheets.

2. Store Management:

- Manage invoicing and billing for in-store and online orders.
- Handle inventory management using a laptop.
- Assist walk-in customers by creating physical bills and updating the system later.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹8,500.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person