
Customer Service Representative
1 week ago
We are seeking a skilled professional to provide exceptional service to our customers through various communication channels.
As a key member of our customer support team, you will be responsible for engaging in effective communication with customers to understand their needs and provide suitable solutions.
You will work towards achieving and exceeding sales targets by employing consultative selling techniques and building strong relationships with customers.
Additionally, you will address customer inquiries in a timely and accurate manner, maintaining accurate records of all interactions in our CRM system.
Developing a deep understanding of product offerings and effectively communicating their features and benefits to customers is crucial for this role.
Preferred Qualifications:
- Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
- Excellent communication skills with a clear and persuasive approach.
- Strong interpersonal skills and the ability to build rapport with customers.
- Results-driven and able to meet and exceed sales targets.
- Familiarity with CRM software and proficiency in Microsoft Office Suite.
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