Customer Care Officer

14 hours ago


Allahabad, India SRL LIMITED Full time

SRL Limited is offering you position of **Customer Care Officer.**

**JOB RESPONSIBILITIES**

1. Handling Customer Queries.

2. Resolving Problem Samples.

3. Intimating the Client regarding Problem Specimens.

5. Co-ordination with the various Dept's. SRL for solving patients problems, report status etc.

6. Accepting request for add-on & Cancellation of test

7. Organizing for Home Visits.

8. Delays/Test down information from Lab. Conveyed proactively to the Client/Sales Officers.

9. Interacting with Collection centers and intimating for Pick up of samples

10. Handling Modification queries if requested by clients.

**Location - Allahabad**

**Qualification - DMLT**

**Experience - 2-5 yrs**

**Salary**: Up to ₹18,000.00 per month

Ability to commute/relocate:

- Allahabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Speak with the employer**
+91 9795669101


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