Customer Care Officer
4 days ago
SRL Limited is offering you position of **Customer Care Officer.**
**JOB RESPONSIBILITIES**
1. Handling Customer Queries.
2. Resolving Problem Samples.
3. Intimating the Client regarding Problem Specimens.
5. Co-ordination with the various Dept's. SRL for solving patients problems, report status etc.
6. Accepting request for add-on & Cancellation of test
7. Organizing for Home Visits.
8. Delays/Test down information from Lab. Conveyed proactively to the Client/Sales Officers.
9. Interacting with Collection centers and intimating for Pick up of samples
10. Handling Modification queries if requested by clients.
**Location - Allahabad**
**Qualification - DMLT**
**Experience - 2-5 yrs**
**Salary**: Up to ₹18,000.00 per month
Ability to commute/relocate:
- Allahabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Speak with the employer**
+91 9795669101
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