Client Visit Experience

1 week ago

Chennai Tamil Nadu, India JLL Full time

JLL supports the Whole You, personally and professionally.
**Job Title**: CVX Executive
**Location**: Tambaram, Chennai
**Department**: Administration / Client Relations / Facilities
**Job Summary**:
**Key Responsibilities**:
**Client Visit Experience**: Plan and execute end-to-end client visits, including agenda creation, logistics, and coordination with internal stakeholders.
Ensure a seamless and premium experience for clients from arrival to departure.
Prepare and maintain client-ready meeting rooms, AV setups, and branded materials.
Coordinate with security, reception, and pantry teams to ensure smooth operations during visits.
Act as the primary point of contact for visiting clients, ensuring hospitality and professionalism at all times.
**Facility Coordination**: Collaborate with the facilities team to ensure the workplace is always client-ready—clean, safe, and well-maintained.
Support space planning, seating arrangements, and meeting room management.
Coordinate with vendors for housekeeping, catering, and maintenance services.
Assist in organizing internal events, town halls, and leadership visits.
**Administrative & Reporting**: Maintain visit logs, feedback forms, and post-visit reports.
Track and manage inventory of hospitality supplies and welcome kits.
Support budgeting and procurement related to client visit and facility needs.

**Qualifications**: Bachelor’s degree in hospitality management, Business Administration, or related field.
1-5 years of experience in hospitality, front office, or client servicing roles—preferably in IT, corporate, or facility management environments.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in MS Office, Outlook, and facility management tools.
**Preferred Attributes**: Prior experience in managing VIP or CXO-level visits.
Exposure to IT/corporate facility operations.
High attention to detail and a proactive approach to problem-solving.
Ability to work flexible hours during high-profile visits or events.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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