Client Visit Experience

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role: CVX Executive

Location Pune - Hinjewadi
 

Job Summary:

We are looking for a highly organized and service-oriented professional to manage client visit experiences and support facility operations in a dynamic IT environment. This role is ideal for candidates with a hospitality background who can bring a high level of professionalism, attention to detail, and customer-centric mindset to enhance client engagement and workplace experience.

Key Responsibilities:Client Visit Experience:

• Plan and execute end-to-end client visits, including agenda creation, logistics, and coordination with internal stakeholders (sales, delivery, leadership).
• Ensure a seamless and premium experience for clients from arrival to departure.
• Prepare and maintain client-ready meeting rooms, AV setups, and branded materials.
• Coordinate with security, reception, and pantry teams to ensure smooth operations during visits.
• Act as the primary point of contact for visiting clients, ensuring hospitality and professionalism at all times.

Facility Coordination:

• Collaborate with the facilities team to ensure the workplace is always client-ready—clean, safe, and well-maintained.
• Support space planning, seating arrangements, and meeting room management.
• Coordinate with vendors for housekeeping, catering, and maintenance services.
• Assist in organizing internal events, town halls, and leadership visits.

Administrative & Reporting:

• Maintain visit logs, feedback forms, and post-visit reports.
• Track and manage inventory of hospitality supplies and welcome kits.
• Support budgeting and procurement related to client visit and facility needs.

Qualifications:

• Bachelor's degree in hospitality management, Business Administration, or related field.
• 3–5 years of experience in hospitality, front office, or client servicing roles—preferably in IT, corporate, or facility management environments.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office, Outlook, and facility management tools.

Preferred Attributes:

• Prior experience in managing VIP or CXO-level visits.
• Exposure to IT/corporate facility operations.
• High attention to detail and a proactive approach to problem-solving.
• Ability to work flexible hours during high-profile visits or events.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today

Location:

On-site –Chennai, TN, Pune, MH

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

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