Customer Service Associate

5 days ago

Hyderabad, India ADCI HYD 20 SEZ Full time

**What qualifications do we need from you?**
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

**Role**:Customer Service Associate

**Job Type**: Full Time

**Location**:Hyderabad

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

**What will you do as a Customer Service Associate?**

**What are your hours?**
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.

**What qualifications do we need from you?**
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

**What strengths will you bring?**
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.

**What benefits will you receive?**
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Expert training and ongoing opportunities to learn more and develop your skills

If successful, we will contact you about next steps
- Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build._

  • Associate, Customer Services

    1 week ago

    Hyderabad, Telangana, India TCP Corps Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Customer Services Support Associate If a customer experiences a problem using a Dell Technologies product or service, the Customer Services team has the knowledge at their fingertips to answer their questions – by phone, email, chat or online. Building great relationships with customers, we make a real difference. We also establish the systems that provide...

  • Customer Support

    5 days ago

    Hyderabad, Telangana, India MoSahay Associate Full time

    Job description Role Customer Support/Merchant Support Associate. Industry Type - BPO. Employment Type-Full Time, Permanent. Education Qualification - Tech Mahindra Info City Gate no 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081. **Job Types**: Full-time, Permanent Pay: ₹22,000.00 -...

  • Customer Service Associate

    2 weeks ago

    Gachibowli, Hyderabad, Telangana, India Intellica Logic PVT ltd Full time

    **Greetings from 3G HR Services!!!!** We are Hiring For **Customer Service Associate ( Chat Process )** Designation **:Customer Service Associate (Non-Voice Process)** Location **:Gachibowli, Hyderabad** Shifts **:Night shifts only** **6 days working with rotational off** **2 Way Cab Provide upto 30km Radius** **Assessments : Versant English written Test...

  • Customer Service Associate

    3 days ago

    Hyderabad, India RD Consulting Full time

    **Position**: Customer Service Associate **No of Positions**: **100** **Job Description**: - It is the Phone Banking Process -Inbound Process of Bank/E Commerce. - Lunch Facility will be provided - We don’t provide transport facilities. **Qualification**: Intermediate / G**raduates / Final Years also. **Job Types**: Full-time, Regular /...

  • GSOC Associate- Customer Service

    3 weeks ago

    Hyderabad, India Jobted IN C2 Full time

    Overview: 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we...

  • Senior Customer Service Associate

    5 days ago

    Hyderabad, Telangana, India Gmmco Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesCustomer Engagement & ExperienceGreet and engage customers in a courteous, professional, and personalized manner.Provide detailed product knowledge, including craftsmanship, material quality, and brand story.Understand and anticipate customer needs to recommend suitable products and solutions.Manage customer inquiries, complaints, and...

  • Customer Service Associate

    5 days ago

    Hyderabad, Telangana, India Triedge Solutions Full time

    Position : Customer Service Associate Location**: Hyderabad** **Job Role**: - Eligibility Criteria: - Recent graduates - Open to graduates from diverse academic backgrounds such as BCA, MCA, B.Com, BBA, MBA, Engineering, and related fields - Strong communication skills, a problem-solving mindset, and eagerness to learn are highly valuedLocation: NagpurIf...

  • Customer Service Associate

    7 days ago

    Hyderabad, India Crowdnetic Technologies Private Limited Full time

    **Customer Service Associate - Inbound/Outbound Calling** **Description**: **Knowledge and Skills Required** **Communication Skills**: - Excellent communication skills (written and verbal) - Ability to communicate correctly and clearly with all customers - Good comprehension skills - ability to clearly understand and state the issues customers present -...

  • Customer Service Associate

    2 weeks ago

    Hyderabad, Telangana, India Careers at Tide Full time

    **ABOUT TIDE**: At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over **1 million small businesses**...

  • Customer Service Executive

    1 week ago

    Hyderabad, Telangana, India GROWNEXT CONSULTANCY SERVICE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...