Servicenow QA
1 day ago
Role: Servicenow QA
Exp: 5-10yrs
Location: Bangalore
Mandatory skills: servicenow testing, api testing, sql, jira
RESPONSIBILITIES
Execute manual and automated testing throughout the product or solution
lifecycle.
Conduct tests and analyze results related to ServiceNow integrations and
third
- party tools.
Report identified anomalies, track root causes, and collaborate with
development
teams to resolve issues.
Maintain and optimize test suites based on evolving customizations or
configurations.
Monitor QA performance indicators (KPIs) to assess process quality and
efficiency.
Contribute to the continuous improvement of QA processes, tools,
documentation, and communication.
Collaborate with development, product, and operations teams to ensure
comprehensive functional coverage.
Stay informed about QA tools and practices to suggest improvements.
QUALIFICATIONS
Proven experience as a QA Analyst.
Proficiency in manual testing and familiarity with automated testing.
Experience with complex workflows, large-scale projects, and
integrations.
Strong organizational skills, attention to detail, analytical mindset,
and problem
- solving abilities.
Effective communication skills with both technical and non-technical
stakeholders.
ASSETS
Experience in an IT and/or Telecommunications environment.
Knowledge of ServiceNow and its integrations.
ISTQB certification, QA micro-certifications, or ServiceNow
certifications.
Experience with test management tools (e.g., TestRail, Zephyr) and bug
tracking
tools (e.g., Jira).
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