Servicenow atf/devops/test Engineer t9

2 weeks ago

Bengaluru Karnataka, India Daimler Truck AG Full time

Tasks
Role OverviewAs a ServiceNow ATF/DevOps/Test Engineer, you will be responsible for implementing and maintaining automated and manual test strategies within ServiceNow. This includes the use of Automated Test Framework (ATF), developing DevOps pipelines, integrating testing into Agile releases, and ensuring quality across ITSM, CSM, HRSD, and custom apps.- Key Responsibilities
- Testing Strategy and Execution
- Design, develop, and execute ATF test cases for regression, functional, and integration testing.
- Define test plans, test cases, and test data for ServiceNow stories and releases.
- Perform end-to-end testing (manual and automated) across modules like ITSM, SPM, ITOM, HRSD, CSM.
- Own test execution during major upgrades, patch cycles, and cloning activities.
- DevOps & CI/CD Integration
- Integrate ATF into DevOps pipelines using tools like Jenkins, GitLab, or Azure DevOps.
- Automate the testing workflows and enforce validation gates during deployments.
- Collaborate with developers and platform engineers for quality gates and test coverage.
- Platform Health & Release Readiness
- Run platform health checks via instance scan and monitor test failures proactively.
- Support pre-production readiness checks before upgrades or releases.- Documentation & Reporting
- Maintain testing dashboards and KPIs using ServiceNow PA/Reporting or integrated BI tools.
- Provide clear defect reports, root cause analysis, and re-testing summaries.
- Create reusable test templates and test documentation standards for the QA team.
- Test Data & Security Validation
- Manage and sanitize test data in lower environments.
- Validate ACLs, user role testing, impersonation tests, and compliance scenarios.
- ServiceNow Platform Experience
- Experience across multiple modules (ITSM, SPM, HRSD, custom apps).
- Hands-on with:

- ATF Test Suite creation and scheduling
- Scoped vs Global App Testing
- Change Request Validation
- Instance Scan findings and remediation
- Good understanding of CMDB, form customizations, and catalog workflows.
- Technical Skills Required
- JavaScript / Glide scripting knowledge
- ATF and Flow Designer for test preparation and automation
- Knowledge of Git, Jenkins, GitHub Actions, Azure Pipelines or similar tools
- Familiarity with REST APIs for integration test validation
- Test management tools like XRay, Zephyr, ALM (bonus)
- Nice to Have
- Experience testing in multi-instance or multi-vendor environments (SIAM)
- Basic knowledge of platform upgrades, cloning strategy, and rollback validations
- Exposure to testing mobile form validations
- Platform governance and test automation best practices.
- Job number:
4197
- Publication period:
09/15/2025 - 09/15/2025
- Location:
Bangalore
- Organization:
Daimler Truck Innovation Center India Private Limited
- Job Category:
IT/Telecommunications
- Working hours:
Full time
- To Location: Bengaluru, Daimler Truck Innovation Center India Private Limited

Contact
- Malcolm Davidson

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