
Helpdesk Coordinator for Tcs Nabard
3 days ago
Helpdesk and Service desk Management
i Status report of raised/pending/closed concerns by the users (daily)
ii Report about concern escalations, their status (daily)
iii List of service ITSM service engineers along
iv with their resume (always updated - to be shared whenever required)
v Notification about change in service engineers (in advance)
vi Gate pass issued to visitors (daily)
vii Inventory of computer stationery and consumables (weekly)
viii Log of calls to third party ITSM Service Providers, reasons, measures taken by the 3rd party ITSM Service Providers etc. (daily)
ix Report about performance of each 3rd party ITSM Service Provider (quarterly)
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IT Helpdesk Coordinator
3 days ago
Andheri, Mumbai, Maharashtra, India Acma Computers Ltd Full timeHelpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the automated ticketing system takes...
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Tcs Hiring
5 days ago
Mumbai, Maharashtra, India Tata Consultancy Services Full time**Job Description: - ** **Skills: - **Experience in workday, HRSD, Service Now preferred, The Supervisor, HR Call Center ensures efficiency of service center operations, International voice process - Mandatory **Location: - **Mumbai **Shift: - **US Shift **Responsibilities: - ** - 8 to 12 years of Experience in International voice process -...
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Tcs Hiring
5 days ago
Mumbai, Maharashtra, India Tata Consultancy Services Full time**Job Description: - ** **Skills: - **Experience in workday, HRSD, Service Now preferred, International voice process - Mandatory **Location: - ** Mumbai **Shift: - ** US Shift **Responsibilities: - ** - 4 to 8 years of Experience in International voice process - Mandatory - NO domestic voice process experience - US voice process experience -...
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Helpdesk Coordinator
4 days ago
Mumbai, India 3i Infotech CSL Full timeUrgent opening for Helpdesk Coordinator with our leading client in Mumbai Experience required - 2years min Location - BKC (mumbai) Education Criteria - B.tech/B.sc/BCA or diploma(3yrs) Thanks & Regards Varsha Easwaran 9869816404 **Job Type**: Permanent **Salary**: From ₹20,000.00 per month **Benefits**: - Health insurance - Provident...
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Tcs Hiring
5 days ago
Mumbai, Maharashtra, India Tata Consultancy Services Full time**Job Description: - ** **Skills: - **Experience in workday, HRSD, Service Now preferred, Experience in International voice process - Mandatory, Voice and Accent Trainer **Location: - ** Mumbai **Shift: - ** US Shift **Responsibilities: - ** - 6 to 8 years of Experience in International voice process - Mandatory - US voice process experience -...
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Helpdesk Coordinator
5 days ago
Turbhe, Mumbai, Maharashtra, India Konverge Technologies Private Limited Full timeGreeting from the **Konverge Technology Pvt Ltd.** We are Currently Hiring for the Helpdesk Coordinator. About Company Profile. **Konverge Technologies **is a company that we are really excited to introduce to you. With a performance-driven approach and a strong customer portfolio, Konverge has grown from its humble beginnings in 2013 to become a highly...
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IT Coordinator
3 days ago
Mumbai, Maharashtra, India Digital Health Client of Fave HR Solutions Full timeThe requirement is with a Digital Health Client in Mumbai **Responsibilities**: - Maintain an inventory of all IT assets as per ISO format. - Manage requests received from HR. - Raise request with LIT and get Laptop / MAC configured. - Coordinate with pride-helpdesk for iPad enrolment and configure iPad. - Coordinate with logistic team to dispatch asset...
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Helpdesk Executive
3 days ago
Mumbai, Maharashtra, India JioStar Full timeThis position plays a pivotal role in ensuring seamless business travel experiences for employees and senior stakeholders. As the first point of contact, you will be responsible for handling a broad range of travel, administrative, and employee support queries. The role goes beyond travel coordination—covering assistance with visa documentation, car lease...
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Helpdesk Executive
4 days ago
Powai, Mumbai, Maharashtra, India makoto hr solutions Full timeTo receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To ensure consistent and timely...
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IT Helpdesk Executive
3 days ago
Mumbai, India Allied digital service limited Full timeHello, Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying, and delivering end-to-end IT Infrastructure services. With over two decades of proven experience, Allied Digital responsibly delivers cutting-edge IT services and solutions to a wide range of...