Customer Support Associate

6 days ago

Bengaluru, India Portend Solutions Full time

Greetings from Portend Solutions...........

Role**:Customer Support Associate**

Qualification**:Any Graduate (10+2+3)**

Work Location**:Bangalore - Karnataka**

Shift**:Rotational Shift**
- **Roles and Responsibilities**:_
- Building and maintaining profitable relationships with key customers
- Overseeing the relationship with customers handled by your team
- Resolving customer complaints quickly and efficiently
- Keeping customers updated on the latest products in order to increase sales
- Expanding the customer base by upselling and cross-selling
- Understanding key customer individual needs and addressing these
- A team player with leadership skills
- Maintain a positive attitude focused on customer satisfaction
- **Language Required**:_

English + Hindi/ Malayalam /Marathi/Gujarati/Tamil/Kannada

English +Any Language

English + Any Language

English + Tamil

**Job Types**: Regular / Permanent, Full-time

**Salary**: ₹16,194.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Flexible shift
- Rotational shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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