Customer Support Associate

2 days ago

Bengaluru, India IntouchCX Full time

**THE ROLE: Customer Service Associate - Non-Voice**

**About Intouchcx**

Intouchcx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

**About the Job**

Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you We’re looking for a Customer Service Associate

**As a Customer Service Associate - Non-Voice, You Will**
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.

**As a Customer Service Associate - Non-Voice, You Have**
- Fluency in written English
- Experience in the gaming/tech support (asset)
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis

**Benefits of working as a Customer Service - Non-Voice**:

- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 8147091041
- Health insurance

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

  • Customer Support Associate

    15 hours ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    A customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...

  • Customer Support Associate

    15 hours ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Customer Support Associate

    5 hours ago

    Bengaluru, Karnataka, India iEnergizer Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider of customer management solutions. We help our partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. Our client base includes numerous Fortune 500 companies from various industry verticals such as Healthcare,...

  • Customer Support Support Associate and Chat Process

    2 weeks ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    Troubleshoot customer issues with products or services. - Provide information about company policies, features, and updates. - Handle customer complaints and escalate complex issues to relevant teams. - Maintain accurate customer records and interaction logs. - Offer product recommendations and cross-sell opportunities - Monitor customer satisfaction levels...

  • Customer Support Associate

    4 hours ago

    Bengaluru, Karnataka, India iEnergizer Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptioniEnergizer is a leading Business Process Outsourcing (BPO) provider dedicated to delivering high-quality customer management solutions. We help clients acquire, support, retain, and grow their markets through comprehensive life-cycle customer support services. Our partner base includes Fortune 500 companies across various industries,...

  • Customer Support Associate

    15 hours ago

    Bengaluru, India e Satisfy Solutions Full time

    We are Hiring For Customer Support Associate Designation : Customer Support Associate Process : E-Commerce Qualification: UG/ Graduate can apply Shifts : Rotational, 5.5 days working Job Location : Sivancheeti Gardens, Shivaji Nagar, Bangalore Work Mode : Work From Office Skills : Good spoken English and typing speed Salary Package : upto 3 LPA for...

  • Customer Support Associate

    4 weeks ago

    Bengaluru, India Firstsource Full time

    Job Title: Customer Support Associate – International Chat & Upselling Job Category: Senior Associate / Associate Function/Department : Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new...

  • Customer Support Associate

    4 weeks ago

    Bengaluru, India Firstsource Full time

    Job Title: Customer Support Associate – International Chat & Upselling Job Category: Senior Associate / Associate Function/Department: Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new queries on...

  • Customer Support Associate

    4 weeks ago

    Bengaluru, India Firstsource Full time

    Job Title: Customer Support Associate – International Chat & Upselling Job Category: Senior Associate / Associate Function/Department: Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new queries on...