Customer Support Associate

19 hours ago

Bengaluru, India e Satisfy Solutions Full time

We are Hiring For Customer Support Associate

Designation : Customer Support Associate

Process : E-Commerce

Qualification: UG/ Graduate can apply

Shifts : Rotational, 5.5 days working

Job Location : Sivancheeti Gardens, Shivaji Nagar, Bangalore

Work Mode : Work From Office

Skills : Good spoken English and typing speed

Salary Package : upto 3 LPA for experienced (Min 1 Year relevant experience on papers)

Interview Mode : Face to Face

Joining : Immediate

Roles and Responsibilities
- *Respond to customer queries via voice, understand & provide solution

*Identify customer needs

*Maintain quality communication

*Monitor customer complaints and reach out to provide assistance

*Inform customers about new features and functionalities

*Gather customer feedback and share with respective team

*Maintain records

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Joining bonus
- Quarterly bonus
- Shift allowance

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service (required)

**Language**:

- English (required)
- Hindi (required)
- Health insurance

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