Customer Service Executive

7 days ago


New Delhi, India Tata Communications Full time

About Role
Entity - Tata Communications Payment Solutions Ltd (100% subsidiary of Tata Communications Ltd) ;
Work Experience - 2 + years' experience in managing distribution network in ATM/ Banking/ Financial services Telecom/ FMCG

Education - Graduate with MBA preferred;
Major Activities

Generate leads and build the lndicash franchisee network in the designated area.

Convert the warm leads generated by the call center into lndicash Franchisees.

Engage with major Master Franchisees in the region ft onboard them. Develop exclusive lndicash Master Franchisees in the region

Conduct market research ft perform competition benchmarking to gather data for business intelligence.

Identify new business opportunities and help the marketing team in TPA sales.

Help the marketing team in conducting on ground marketing activities to create the buzz in the market about lndicash Franchisee.

Analyze statistics gathered to determine franchisee sales potential.

Major Activities

Responsible to maintain a positive brand image.

Assist in site acquisition by adhering to internal processes and interfacing with the commissioning team.

meet TATs for Franchisee identification and work with service delivery towards reduction of overall timelines for ATM deployment.

Work as per targets given on Monthly, Quarterly, Yearly basis.

Post sales relationship management

**Requisite Skills**:
Thorough Geographical knowledge, Proficient in local language, Proficient in MS Excel and in handling large datasets

Strong Interpersonal skills, Knowledge of ATM industry is desirable Behavioral, Work in an unstructured environment responding to stringent TATs.

Management of multiple projects simultaneously, Ability to interface with multiple teams to achieve objectives.

**Requisite Skills**:
Behavioral

Work in an unstructured environment responding to stringent TATs; Management of multiple projects simultaneously; Ability to interface with multiple teams to achieve objectives.



  • New Delhi, India Parcelit Supply Chain Full time

    Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Keep accurate records and document customer service actions...


  • New Delhi, India Talent Futures Services Full time

    Hiring for Customer care executive* (Female) *Both outbound and inbound* *Location Vasant vihar* *Salary 18k to 22k* *Exp in customer service 1 year* *Good communication skills* *Location Vasant vihar* We are looking for a qualified Female Customer Support Executive. You will create policies and procedures and oversee the customer service provided by...


  • New Delhi, India First Choice Consultant Service Full time

    Customer Support Executive Exp: - 2 - 5 Years Salary upto 25,000 to 30,000 Location: Darya Ganj, New Delhi JOB RESPONSIBILITIES: Responsible to Coordinate with customer for dispatch Responsible to Process customer PO in software (ERP) Responsible to Short out customer each quarry Responsible to share quote to customer as per his...


  • New Delhi, India AVA DESIGN PRIVATE LIMITED Full time

    We're looking for customer service executive to join our team, **Responsibilities** - Handle a large volume of inbound and outbound calls in a timely manner - Follow communication scripts and use knowledge of the company's services to go off-script when necessary - Identify customer needs, research issues, resolve complaints, and provide solutions -...


  • New Delhi, India Global Talent Corner Full time

    **Position Title**: Customer Experience Executive **Location**:Delhi **Reports To**:Senior Manager - Customer Experience **Industry**: Telecom **Position Description**: The position holder is primarily responsible for supporting customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of...


  • New Delhi, India ayurveda house pvt ltd Full time

    Customer Service Representative Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...


  • New Delhi, India Goodyear Full time

    Location: Hyderabad Goodyear Talent Acquisition Representative: Aradhana Sponsorship Available: Yes Relocation Assistance Available: Yes **Responsibilities & Key Deliverables**: - Co-ordination with customer for Warranty Handling within TAT - Basic awareness about tyre functioning and Other manufacturing or field related conditions. - Co-ordination with...


  • New Delhi, India INGENETUS Full time

    Handling and resolving the day-to-day query of customers. - Interacts effectively and professionally with others and able to initiate, establish and maintain highly is effective relationships with internal and external business contacts of various cultures. - Identify Customers - needs and deliver Voice Service to the customers on Financial Products related...


  • Mumbai, New Delhi, Pune, India Tata Capital Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - SalesRoles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide excellent customer service and ensure satisfaction.Respond to customer complaints and concerns promptly.Collaborate with internal teams to resolve complex issues.Maintain accurate records of...


  • New Delhi, India Citi Full time

    The Teller is an entry-level position responsible for assisting with the execution of branch activities, including the day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by...