Customer Service Executive
1 week ago
Job Description:
We are hiring Customer Service Executives for our rapidly growing team in Gurgaon and Noida. Join a high-performing environment where you will be responsible for delivering world-class customer service across voice and non-voice channels.
Roles & Responsibilities Customer Service Executive (Voice Process)
- Answer customer calls politely and professionally
 - Help customers with their questions, issues, or complaints
 - Give correct information about products or services
 - Solve problems quickly or pass them to the right team
 - Keep records of calls and updates in the system
 - Follow company guidelines and scripts
 - Work towards daily targets (like number of calls, issue resolution)
 - Be on time and follow your shift schedule
 - Take training and feedback to improve
 
Required Candidate Profile:
- Excellent verbal and written communication skills in English and/or Hindi
 - Freshers and experienced candidates (up to 5 years) are welcome
 - Must be comfortable with rotational shifts and weekend working
 - Strong customer handling and problem-solving skills
 - Graduation or 12th Pass with relevant experience preferred
 
Contact Details (For Interview or Queries):
WhatsApp / Call: Nishita
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