Call Centre Supervisor

**Job Title**: Call Centre **Location**: Chennai **Job Type**: Full-time **Qualification**: Any Graduate **Roles and Responsibilities**: - Handle inbound and outbound customer calls efficiently and professionally. - Provide accurate information, resolve queries, and guide customers on products, services, or transactions. - Ensure first-call resolution...

Key Responsibilities: Handling inbound and outbound calls: Responding to customer inquiries, providing information, and resolving issues related to products, services, or accounts. Resolving customer issues: Identifying the root cause of problems, offering solutions, and escalating complex issues to supervisors when necessary. Providing product information:...

Responsibilities - Manage inbound calls in a timely manner - Respond to customer queries related to products, services. - Maintaining accurate records of customer interactions Keep records of all conversations in our call centre database in a comprehensible way - Achieve performance metrics, such as call resolution time or customer satisfaction ratings -...

Need Institute background experience - Training new and experienced call centre agents - Creating and testing scripts for new projects - Managing the training budget - Supporting employees to keep productivity up - Developing procedures - Offering technical support - Monitoring issues - Creating a training plan or developing a guide or manuals contact...

This is a full-time, on-site role for a Administrator at Chaitanya Therapy Centre, located in Chennai. The Supervisor Administrator will be responsible for greeting clients, answering phone calls, scheduling appointments, and managing client records. Additional responsibilities include maintaining the reception area, coordinating with therapists, and...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying...

**Job Title**: Call Centre Representative / Customer Support Executive **Location**: Chennai **Job Type**: Full-Time **Roles & Responsibilities**: - Handle a high volume of inbound calls efficiently and professionally. - Follow call centre scripts and guidelines while addressing customer queries. - Identify customer needs, research issues, and provide...

Job Title: Call Center Executive (Female Only)Location: NGO A ColonyExperience: FresherDepartment: Customer Support / OperationsReports To: Call Center Supervisor / ManagerJob Summary:We are hiring Female Call Center Executives for our office at NGO A Colony. The candidate will handle customer calls, provide details about services, resolve queries, and...

Job Title: Call Centre Operator (Fresher) and Operator-Admin - TWAD Government Project Company: ABOSS Consultancies Location: On-site at Ezhilagam, Chennai **Job Type**: Full-Time, Rotational 24x7 Shifts Number of Openings: 25 (22 Call Centre Operators, 3 Operator-Admins) Project Type: Government Project for Tamil Nadu Water Supply and Drainage Board...

* Minimum Bachelor Degree - Minimum 1 Year Experience in Call Centres with Good English Communication **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Telecommunication: 1 year (preferred) **Language**: - English (preferred) **Speak with the employer** +91 7598969490