Customer Success

5 days ago


Andheri Mumbai Maharashtra, India Aashni + Co. Full time

**Job Title**:Customer Success
- Inside sales Executive**

**Responsibilities**:

- Handling Customer complaints & grievances.
- Keeping track of the orders and arranging required styles on request.
- Resolving queries on social media on posts and direct messages.
- Forwarding queries to concerned Team.
- Upselling on the desired products

**Required Experience/Skills/Education**:

- A bachelor’s degree in Administration or related field.
- A minimum of 3 years' experience (fashion ecom based preferred)
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques

**Timings**:
We are looking at covering the entire 24 hours in a day, 7 days a week, to ensure that our clients have assistance at all times.

**Job Types**: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8433961553



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