Customer Support Associate

2 weeks ago

Meerut Uttar Pradesh, India Vaco Binary Semantics LLP Full time

We are looking for a highly motivated and results-driven Digital Sales Consultant to join our Inside Sales, E-commerce team. This role involves direct interaction with potential clients (primarily online sellers) to promote E-commerce solutions and services, understand their business needs and convert them into active clients through consultative sales techniques. **Key Responsibilities**: - Promote E-commerce platform services and subscription based solutions. - Educate clients on the benefits of digital selling and consult them on strategies to scale their online presence. - Achieve monthly sales targets and KPIs related to conversion, lead generation and revenue. - Maintain accurate records of all sales interactions and client updates in the CRM system. - Coordinate with internal teams for smooth onboarding, support and issue resolution. - Stay up to date with industry trends, competitor activities and platform updates. - Participate in training programs and team reviews to consistently enhance sales capabilities. **Key Requirements**: - Bachelor’s degree in Business Administration, Marketing or related field. - 1-2 years of experience in inside sales or telesales, preferably in E-commerce & digital marketing, - Good communication and interpersonal skills with a consultative approach to sales. - Strong problem solving ability and client-first attitude. - Familiarity with CRM tools and sales productivity platforms. - Self-motivated, target-oriented and capable of working in a fast-paced environment. **Preferred Qualifications**: - Prior experience working with Amazon, Flipkart, Meesho or similar platforms. - Knowledge of e-commerce ecosystems and seller enablement strategies. - Ability to handle objections and deliver value driven sales pitches. **What We Offer**: - Competitive salary and incentive structure. - Opportunity to work with leading E-commerce brands and dynamic clients. - Training, mentorship and career development opportunities. - A collaborative and energetic work culture. **Our Purpose and Growth Culture** We are taking deliberate action to nurture an inclusive culture that is grounded in our company's purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. Pay: ₹14,000.00 - ₹18,000.00 per month **Language**: - English (preferred) - Hindi (preferred) Work Location: In person **Speak with the employer** +91 9560802460

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