Supervisor, Controls
1 week ago
**Role and Key Responsibilities**:
- Support and drive implementation and compliance of various risk management (RM) related activities throughout the project life cycle in CNX
- Periodic tracking, analysis, and reporting of risks to management.
- Participate in various reviews and audits as member of Risk Management Team to identify risks and share learnings.
- Review and write assessment/audit reports.
- Collaborate with various support functions like IT, HR, WFM, Security etc to understand and support delivery teams in mitigation of risks.
- Work with Clients for closure of external risks
- Periodically revisit various RM programs for improvement basis the feedback and learnings.
- Coordinate various risk assessments and audits to ensure participation and effectiveness.
- Support education and awareness of various RM programs at different levels
**Key skills & knowledge**:
**_
Required Professional Background_**:
- Minimum 5-7 years’ experience in compliance, audit, or risk-management role in BPS industry
- Experience in performing independent risk management reviews across large complex accounts/projects across multiple geographies
- Preferred 3-5 years of BPS industry/domain experience - Ecommerce, Technology, Healthcare, BFS, Insurance, F&A, Travel etc
**_
Skills_**:
- Excellent communication and presentation skills; Strong review report writing skills
- Ability to provide structure and solution to problematic areas, providing reasoned explanation to ensure that agreement is reached by different parties
- Assertive, with a positive attitude and an open mind
- Good people skills, including ability to present to Senior Management/ Client and convey key messages
**Educational Qualification**:
- Graduate
- Knowledge of Risk Management Frameworks and hands on implementation experience
- Required knowledge of ISO 27001, PCI DSS, Data Privacy, India IT Act/Cyber Laws
- Preferred professional certification as Auditor/Internal Auditor
**Requirements**:
- Control & Compliance
**Benefits**:
- As per co norms
**Job Information**:
Salary
**200000 - 300000**
***
Work Experience
**Experienced**
***
City
**Gurgaon**
***
State/Province
**Haryana**
***
Country
**India**
***
Industry
**BPO**
***
Zip/Postal Code
**560001
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