Customer Service Executive
5 hours ago
Namaste
MadStays, a The Byke Hospitality Ltd. entity is hiring **Customer Service Executives**
We are seeking dedicated and passionate Customer Service Associate to join our team at MadStays. In this role, you will specialize in educating guests about our room booking processes and services via telephone, ensuring they make informed decisions and enjoy a seamless booking experience. Your goal will be to assist guests with their reservations, provide detailed information about room options, and address any questions or concerns they may have.
**Job Role and Responsibilities -**
- Provide detailed explanations of room types, rates, and availability to prospective and current guests.
- Educate guests on the booking process, including reservation policies, payment options, and cancellation terms.
- Highlight and explain any special offers, packages, or promotions that may be of interest to guests
- Offer personalized recommendations based on guests’ preferences and needs.
- Maintain clear and effective communication with guests and internal teams to coordinate bookings and guest requests.
**Requirements and Skills -**
- High School Graduation. (Bachelors degree in any field preferred, certification in hospitality or customer service is a plus)
- 4-5 Years of proven experience in a customer service role, preferably within the hospitality industry. (Previous experience with Hospitality or BPO industries Preferred)
- Excellent communication skills, with the ability to explain complex information clearly and concisely.
- Interest and passion to work in hospitality industry.
- Proficiency in Microsoft Office Suite.
**Perks -**
- Lunch provided during shifts.
- Incentive bonuses based on performance.
**Location**:
- J.B. Nagar, Andheri (East), Mumbai
Work Location: In person
-
Customer Service Executive
5 hours ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Service Executive
1 week ago
Andheri, Mumbai, Maharashtra, India NSE.IT Ltd Full timeHi, Greetings for the day!! **About DEX IT Global Limited,** DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments organization. It's a major player in India's digital assessments market. The company provides end-to-end examination services, assessment services, and solutions for digital transformation. Recently, CL...
-
Customer Service Executive
2 days ago
Andheri, Mumbai, Maharashtra, India Empric Outsourcing Pvt Ltd Full timeWe are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality. **Responsibilities**: Handle many inbound calls to customers and clients. Identify the needs of customers,...
-
Customer Service Executive
5 hours ago
Andheri, Mumbai, Maharashtra, India Talent Corner Full time**Job Role: IMPORT DOCUMENTATION & CUSTOMER SERVICE EXECUTIVE- NVOCC MUMBAI** **Roles and Responsibilities**: - Coordination with agent, Port user A/c, feeder operator & MTY yard, - Job preparation & accounting requisition through Studio, - Follow up till shipment loading/cntr MTY return, - Prepare & release Import D/o/Gang letter, Survey, empty letter, -...
-
Customer Service Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India Primarc Pecan Full timeCompany : Primarc Pecan Job : Customer Service Executive Location : Andheri East, Mumbai Working Days : Monday to Saturday Salary : 20 to 25k ( varies as per the skills & experience ) Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance Work Location: In person
-
Customer Service Executive
2 days ago
Andheri, Mumbai, Maharashtra, India The Byke Hospitality Ltd. Full timeNamaste! MadStays, a The Byke Hospitality Ltd. entity is hiring **Customer Service Executives** ! We are seeking dedicated and passionate Customer Service Associate to join our team at MadStays. In this role, you will specialize in educating guests about our room booking processes and services via telephone, ensuring they make informed decisions and enjoy...
-
Customer Service Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India BVC Logistics Pvt. Ltd. Full time**Note**: - **Hiring for Mumbai.**: - **Proficiency into regional language is mandatory.** **Job Summary**: The CC executive will be the face of BVC Logistics for customers and partners. - Follow up with clients for payments. - Handling all inbound calls from the customers and resolving their queries, complaints and request. - Ensuring customer...
-
Customer Service Executive
2 days ago
Andheri, Mumbai, Maharashtra, India Aastral international inc Full time**Job Title**: Senior Customer Service Executive - Air Import **Location**: Andheri, Mumbai **Employment Type**: Full-time **Reports To**: Manager - Air Imports **Job Summary**: **Key Responsibilities**: - Manage the end-to-end air import process, including shipment tracking, coordination, and timely updates to clients. - Handle documentation such as Bill...
-
Customer Service Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time**Key Responsibilities**: - **Precision and Detail Orientation**: Ensure all tasks are executed with the highest level of accuracy. Review and analyze data, reports, and other materials for completeness and correctness. - **Pressure Management**: Maintain composure and efficiency when working under tight deadlines or in high-stress situations. -...
-
Customer Service Executive
5 hours ago
Andheri, Mumbai, Maharashtra, India Bismarck Industries Ltd Full time**Customer Service Executive** **Key Responsibilities**: - Act as the primary point of contact for customer queries related to shipments, clearances, and documentation. - Handle daily coordination with shipping lines, CHA (Customs House Agents), freight forwarders, and port authorities. - Use ODEX to submit and manage shipping documents, IGM/BL tracking,...