Customer Service Executive

48 minutes ago


Andheri Mumbai Maharashtra, India Empric Outsourcing Pvt Ltd Full time

We are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality.

**Responsibilities**:
Handle many inbound calls to customers and clients. Identify the needs of customers, resolve issues and provide solutions. Upsell other products wherever possible.

Ensure you follow the customer service script provided by the company for uniformity.

Also, be well-read on company policies and the website for FAQs or policy
- related answers.

Maintain good customer relations.

Meet personal targets and work towards meeting team targets.

Maintain records of the conversations with the customer and analyse the data. write and submit timely reports on performance, targets, and customer queries.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Sakinaka Andheri east, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Marathi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



  • Andheri, Mumbai, Maharashtra, India Zoof software Solutions Full time

    Looking for fresher customer service executive for logistics company Pace Projects. We are an international logistics company focusing on timely and efficient deliveries. What we require: 1) Solve customer queries and inquires 2) Track shipments and inform customers where they are 3) Be prompt and quick in resolve issues 4) Escalate shipments that are...


  • Andheri, Mumbai, Maharashtra, India NSE.IT Ltd Full time

    Hi, Greetings for the day!! **About DEX IT Global Limited,** DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments organization. It's a major player in India's digital assessments market. The company provides end-to-end examination services, assessment services, and solutions for digital transformation. Recently, CL...


  • Andheri, Mumbai, Maharashtra, India Primarc Pecan Full time

    Company : Primarc Pecan Job : Customer Service Executive Location : Andheri East, Mumbai Working Days : Monday to Saturday Salary : 20 to 25k ( varies as per the skills & experience ) Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance Work Location: In person


  • Andheri, Mumbai, Maharashtra, India The Byke Hospitality Ltd. Full time

    Namaste! MadStays, a The Byke Hospitality Ltd. entity is hiring **Customer Service Executives** ! We are seeking dedicated and passionate Customer Service Associate to join our team at MadStays. In this role, you will specialize in educating guests about our room booking processes and services via telephone, ensuring they make informed decisions and enjoy...


  • Andheri, Mumbai, Maharashtra, India BVC Logistics Pvt. Ltd. Full time

    **Note**: - **Hiring for Mumbai.**: - **Proficiency into regional language is mandatory.** **Job Summary**: The CC executive will be the face of BVC Logistics for customers and partners. - Follow up with clients for payments. - Handling all inbound calls from the customers and resolving their queries, complaints and request. - Ensuring customer...


  • Andheri, Mumbai, Maharashtra, India Aastral international inc Full time

    **Job Title**: Senior Customer Service Executive - Air Import **Location**: Andheri, Mumbai **Employment Type**: Full-time **Reports To**: Manager - Air Imports **Job Summary**: **Key Responsibilities**: - Manage the end-to-end air import process, including shipment tracking, coordination, and timely updates to clients. - Handle documentation such as Bill...


  • Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Key Responsibilities**: - **Precision and Detail Orientation**: Ensure all tasks are executed with the highest level of accuracy. Review and analyze data, reports, and other materials for completeness and correctness. - **Pressure Management**: Maintain composure and efficiency when working under tight deadlines or in high-stress situations. -...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mumbai, India Talent Corner HR Service Ltd Full time

    We have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...


  • Andheri, Mumbai, Maharashtra, India Austral International Co. Full time

    Job Title Executive - Customer Service and Documentation Department - Air Exports Reports to Department Incharge Qualification required Graduation in any stream Experience required Minimum 3 year experience in same field Location - Mumbai (Andheri) Job Overview: Main function of this profile is to work as 1st point of contact for all CS, Documentation...