Customer Service Executive

2 days ago


Andheri Mumbai Maharashtra, India The Byke Hospitality Ltd. Full time

Namaste

MadStays, a The Byke Hospitality Ltd. entity is hiring **Customer Service Executives**

We are seeking dedicated and passionate Customer Service Associate to join our team at MadStays. In this role, you will specialize in educating guests about our room booking processes and services via telephone, ensuring they make informed decisions and enjoy a seamless booking experience. Your goal will be to assist guests with their reservations, provide detailed information about room options, and address any questions or concerns they may have.

**Job Role and Responsibilities -**
- Provide detailed explanations of room types, rates, and availability to prospective and current guests.
- Educate guests on the booking process, including reservation policies, payment options, and cancellation terms.
- Highlight and explain any special offers, packages, or promotions that may be of interest to guests
- Offer personalized recommendations based on guests’ preferences and needs.
- Maintain clear and effective communication with guests and internal teams to coordinate bookings and guest requests.

**Requirements and Skills -**
- High School Graduation. (Bachelors degree in any field preferred, certification in hospitality or customer service is a plus)
- 4-5 Years of proven experience in a customer service role, preferably within the hospitality industry. (Previous experience with Hospitality or BPO industries Preferred)
- Excellent communication skills, with the ability to explain complex information clearly and concisely.
- Interest and passion to work in hospitality industry.
- Proficiency in Microsoft Office Suite.

**Perks -**
- Lunch provided during shifts.
- Incentive bonuses based on performance.

**Location**:

- J.B. Nagar, Andheri (East), Mumbai

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person



  • Andheri, Mumbai, Maharashtra, India Empric Outsourcing Pvt Ltd Full time

    We are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality. **Responsibilities**: Handle many inbound calls to customers and clients. Identify the needs of customers,...


  • Andheri, Mumbai, Maharashtra, India Jynysys IT Pvt Ltd Full time

    IT company in Mumbai looking for Customer Support Executive to provide online and voice customer support to domestic and international clients. This role is to provide service to the customers of our Domestic & International based client who provides financial services around the world. **Key Areas**: - Maintaining a pipeline of all sales using CRM...


  • Andheri, Mumbai, Maharashtra, India ixamBee Full time

    **About us**: Job Description for Customer Service Executive. **Responsibilities**: - Making outbound calls to potential customers to promote and sell products or services. - Provide appropriate solutions within the timeframes specified and follow up to ensure resolution. - Provide users with information on how to maximize their experience on the site,...


  • Andheri, Mumbai, Maharashtra, India ICC WORLD WIDE PVT. LTD. Full time

    **Urgent opening for ICC Group of companies** **Designation: Customer Service Executive** M/S.ICC WORLD WIDE PRIVATE LIMITED M/S.BHEJO ECOMMERCE PRIVATE LIMITED It's a multi-domain process where we are a 40+ old company in the logistics, BPO and e-Commerce space. **Job Description: -** - Handling inbound customers queries. - Coordinating with the team...


  • Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Position: VIP Service Executive** Location: Andheri East (Sakinaka) **Responsibilities**: 2. Handle inquiries, concerns, and requests from VIP clients promptly and professionally. 3. Build strong relationships with clients to ensure their satisfaction and loyalty. 5. Collaborate with internal teams to resolve client issues and...


  • Andheri, Mumbai, Maharashtra, India Aastral international inc Full time

    **Job Title**: Senior Customer Service Executive - Air Import **Location**: Andheri, Mumbai **Employment Type**: Full-time **Reports To**: Manager - Air Imports **Job Summary**: **Key Responsibilities**: - Manage the end-to-end air import process, including shipment tracking, coordination, and timely updates to clients. - Handle documentation such as Bill...


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Andheri, Mumbai, Maharashtra, India Bombay Hemp Company Pvt. Ltd. Full time

    **Company Overview -** Bombay Hemp Company (BOHECO) is at the forefront of revolutionizing the health and wellness industry with premium CBD-infused products, rooted in the principles of Ayurveda and modern science. Our Delhi Clinic & Store, located at G-47, Ground Floor, Green Park, Main Market, New Delhi, is dedicated to offering holistic well-being...


  • Andheri, Mumbai, Maharashtra, India ARTISAN Full time

    Customer Service Executive Need Excellent English communication. Minimum 2 years of experience in Sales or Customer service + Sales/upsell/renewals. Qualification - HSC passed. Salary - 25k - 33K IH 2 Rotational week off between Monday to Friday. Age - 24 years to 43 years Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: - Day shift - Fixed...


  • Andheri East, Mumbai, Maharashtra, India CraftWorld Events Pvt Ltd Full time

    We are pleased to inform you that we have an urgent opening for the post of **Customer Service Executive** **Location** - Andheri East **Industry** - Events Services **Key Responsibilities**: - Provide accurate, valid, and complete information by using the right tools and resources - Resolve customer complaints efficiently, maintaining a positive,...