Booking Executive

17 hours ago

Mumbai Maharashtra, India Vijay Travels Full time

**Job Title**: Booking Executive

**Location**: Mumbai (Office-based)
**Shifts**:

- Morning (Early)**:07:00 AM - 03:00 PM**:

- Mid-Day**:10:30 AM - 06:30 PM**:

- Afternoon/Evening**:02:00 PM - 10:00 PM**

**Reporting To**: Operations Manager / Booking & Vendor Development Head

**Job Purpose**

To handle end-to-end booking operations in staggered shifts, ensuring 100% coverage during peak hours by coordinating between clients, vendors, and drivers for smooth duty deployment.

**Key Responsibilities**
- **Booking Management**:

- Receive duty requests from officers/corporates.
- Check fleet/vendor availability and confirm assignments.
- Enter all bookings in the MIS system/booking register.
- **Vendor & Driver Coordination**:

- Contact vendors to arrange cars as per requirement.
- Assign drivers, share duty details, and ensure reporting on time.
- Manage last-minute cancellations/replacements smoothly.
- **Client/Officer Communication**:

- Share confirmed duty details (driver & vehicle info).
- Provide updates in case of delays/changes.
- Maintain professional communication for all queries.
- **Documentation & Billing Support**:

- Ensure duty slips/logbooks are collected and verified.
- Share accurate duty records with billing/accounts team.
- Keep proof of duty confirmation for audit/compliance.
- **Shift Handover**:

- Pass pending bookings, issues, and next-day duties to the next shift.
- Ensure smooth transition between overlapping shifts.

**Shift-Wise Focus**
- **7:00 AM - 3:00 PM**:

- Manage peak morning duty deployments.
- Check previous night’s duty updates.
- Confirm early bookings and driver reporting.
- **10:30 AM - 6:30 PM**:

- Handle mid-day bookings and vendor confirmations.
- Overlap with both morning & evening shifts for continuity.
- Follow up on client requirements for the next day.
- **2:00 PM - 10:00 PM**:

- Manage evening deployments and urgent requests.
- Confirm next day’s morning duty line-up.
- Submit reports to billing/accounts team.

**Skills & Qualifications**
- 1-3 years’ experience in booking/operations/logistics.
- Strong communication (English, Hindi, Marathi).
- Ability to multitask & work under pressure.

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