Trial Booking Executive

2 weeks ago

Mumbai, India PurpleTutor Full time

PurpleTutor is an award-winning Venture Capital (VC). It is a funded Edtech Startup, serving customers all over the world. PurpleTutor was selected as one of the top 200 start-ups in the world in the GSV Cup, 2020. It was also declared as the winner of the Unicorn Battle (Asia), 2020. PurpleTutor is India's fastest growing Ed-tech startup in the kids coding space. Founded by educators and technology leaders from IIT, IIM and Carnegie Mellon, PurpleTutor aims to build the next generation of creators by empowering them with the art of coding.

Location: Mumbai (Currently remote)

**Job Description**:
Responsibilities and Duties:

- There are no sales involved. Calls will be made using the VoIP app and no mobile recharge/payment has to be done by the executive for the phone calls.
- Bookings will be done using the company's in-house CRM and leads will be managed using Google Sheet.
- These are not cold leads but have visited our website/social media page.The executive is expected to make 175-225 calls and register 25-30 bookings per day.

Required Experience, Skills and Qualifications:

- Proven work experiences as an trial booking expert or Pre-sales executive. (for experienced)
- Expertise with computer operations, MS Excel, MS Word, Internet browsing.
- Effective communication skills, Excellent and fluent English written and oral.
- Analytical skill set would be a great asset.
- Excellent interpersonal skills to build strong relationships with colleagues
- Good time Management, prioritization, and Multitasking abilities.

Shifts:

- Morning - 9 am to 6 pm
- Night - 4 pm to 1 am

Shift allocation is flexible.

Must have:

- Laptop/desktop with webcam and microphone & a smartphone
- A new sim with a regular version of WhatsApp. The initial cost of a sim will be re-imbursed. Also, the booking agent will not contact the parent on WhatsApp by personal number.

Schedule:

- Day shift
- Morning shift
- Night shift

**Experience**:

- Customer service: 1 year (preferred)

**Speak with the employer**
+91 8468870575

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