Sales Call Auditor

1 week ago


Noida, India IMTS INSTITUTE Full time

Performs call monitoring and provides trend data, quality reports, and feedback to Director, Member Connect.
- Uses quality monitoring data management system to compile and track performance at team and individual level.
- Participates in Member listening programs to identify customer needs and expectations.
- Provides actionable data to various internal support groups as needed.
- Coordinates and facilitates call calibration sessions for call center staff.
- Perform other duties as assigned.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9319432208


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