
Sales Call Auditor
2 weeks ago
Performs call monitoring and provides trend data, quality reports, and feedback to Director, Member Connect.
- Uses quality monitoring data management system to compile and track performance at team and individual level.
- Participates in Member listening programs to identify customer needs and expectations.
- Provides actionable data to various internal support groups as needed.
- Coordinates and facilitates call calibration sessions for call center staff.
- Perform other duties as assigned.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9319432208
-
Sales Call Auditor
7 days ago
Noida, Uttar Pradesh, India RCV Technologies Full time**Position-**Quality Analyst/Sales call Auditor **Location**: Noida Uttar Pradesh **Type**: Full-time **Overview**: **Key Responsibilities**: - **Live Listening of Calls**: Monitor live calls to assess the performance of sales representatives, ensuring compliance with company standards and providing real-time feedback. - **Feedback to Sales Team**:...
-
Call Quality Auditor
5 days ago
Noida, Uttar Pradesh, India HCAH SUVITAS Full timeJob Opportunity: Call Quality Auditor Qualification: Any Science Degree Location: Sector 125, Noida Experience: 1 + Year ( Hospital / Healthcare Preferred ) **Salary**: 30,000 - 40,000 CTC Shift: General Shift **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the...
-
Call Quality Auditor
3 days ago
Noida, India TransMon -Simplify Cx Operations Management Full timeJob description We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup. Key Responsibilities: Conduct audits of calls, emails, chats, and complaint audits. Identify gaps, share feedback with agents/teams, and suggest...
-
Call Quality Auditor
4 days ago
Noida, Uttar Pradesh, India TransMon -Simplify Cx Operations Management Full time ₹ 2,64,000 per yearJob descriptionWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams, and suggest...
-
Quality Auditor Sales Calls
7 days ago
Noida, Uttar Pradesh, India Super Scholar Full time**Key Responsibilities**: - Evaluate sales calls for quality, compliance, and accuracy, ensuring alignment with company standards. - Provide constructive feedback to sales representatives to improve their performance. - Identify trends and areas for improvement in sales call techniques and customer interactions. - Maintain and update quality evaluation...
-
Call Auditor/quality Assurance
2 weeks ago
Noida, Uttar Pradesh, India Khan Global Studies pvt ltd Full time**Position Overview**:The Call Auditor is responsible for evaluating and analyzing customer service interactions to ensure high-quality standards are maintained. This role involves listening to and reviewing recorded phone calls, providing feedback to customer service representatives, and identifying areas for improvement to enhance customer satisfaction and...
-
Sales Executive
4 days ago
Noida, India Sales Brigade Full time**Corporate Sales Executive** - **Experience - **4 months to 1 year - **Location - **Noida - **Mode - **In Office - **Salary - **15k - 35k Consulting our clients by calling them for their Marketing and Branding requirements Generating Sales through the calling and consulting activities Come up with different initiatives & ideas to generate more leads, and...
-
Inside Sales Executive
4 days ago
Noida, India Sales Brigade Full time**Corporate Sales Executive** - **Experience - **4 months to 1 year - **Location - **Noida - **Mode - **In Office - **Salary - **15k - 35k Consulting our clients by calling them for their Marketing and Branding requirements Generating Sales through the calling and consulting activities Come up with different initiatives & ideas to generate more leads, and...
-
Call Quality Auditor
2 weeks ago
Noida, India Crewman solutions Pvt Ltd Full timeJob description - Good Experience in Call Audit - Minimum 2-5+ years of Experience in call auditing Skills Quality analyst in BPO/Call center. - Strong knowledge of customer care processes and techniques. - Should be a good Team Player. - Should have ideas to improve the quality. **Preferred industry: BPO** - Roles and responsibilities: - Randomly audit...
-
Quality Auditor
7 days ago
Noida, Uttar Pradesh, India WYZMINDZ Solutions Private Limited Full time ₹ 2,16,000 - ₹ 2,40,000 per yearJob Description – Quality AuditorWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams,...