
Telesales Executive
2 weeks ago
**Key Responsibilities**:
**Client Communication**:
- Reach out to leads provided, offering detailed information about our stunning jewelry collection according to our Standard Operating Procedures (SOPs).
- Use empathetic communication to understand and address client needs, ensuring a
personalized and engaging conversation.
**Record Keeping**:
- Maintain accurate records of client interactions, including inquiries, comments, and
actions taken, using our CRM system.
- Ensure follow-ups are conducted to confirm that clients' requests have been addressed appropriately.
**Relationship Building**:
- Develop and nurture relationships with clients to facilitate upselling opportunities and enhance customer satisfaction.
- Aim to build lasting connections that encourage repeat business and referrals.
**Sales Conversion**:
- Convince leads to visit our store and view their desired jewelry, working closely with
store personnel to coordinate appointments and sales.
- Assist in closing sales by providing detailed information and facilitating a seamless
shopping experience.
**Store Coordination**:
- Communicate customer requirements and preferences to the store team, ensuring they have all necessary details to assist clients effectively.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Supplemental Pay:
- Performance bonus
Application Question(s):
- What is your current location?
- What is your current CTC?
- What is your expected CTC?
- Please mention your notice period (in days).
**Education**:
- Bachelor's (preferred)
Work Location: In person
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