Telesales Executive

6 days ago

Mumbai, India Nexus Consulting Solutions Full time

**Job Opening - Telesales Executive**

**Openings - 10**

**Rotational shifts (7 am - 10 pm)**

**Experience - Minimum 6 months or more then that**

**Job Location - Mumbai - Borivali (west)**

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets.
To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills. You should also be able to liaise with the appropriate departments to resolve customer complaints.

**Telesales Executive Responsibilities**:
Calling existing and potential customers to persuade them to purchase company products and services.

should be able to manage inbound or outbound telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

Include cross-selling or up-selling our products where possible,

Accurately recording details of customers’ purchase orders and payments

Processing all customer purchases accordingly.

Generating promising leads for the outside sales team to pursue.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Developing and sustaining solid relationships with customers to encourage repeat business.

Using sales scripts proffered by the company to drive sales and respond to customer rejections.

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

**Telesales Executive Requirements**:
Bachelor’s degree is preferred

Certified Sales Professional (CSP) accreditation is advantageous.

Proven experience working as a telesales executive.

The ability to follow scripts.

Strong negotiation and consultative sales skills.

Excellent organizational and problem-solving skills.

Effective communication skills.

Exceptional customer service skills..

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Sales (preferred)
- total work (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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