Customer Service Associate
7 days ago
Resolving customer complaints and issues promptly and professionally.
- Maintaining detailed and accurate customer records.
- Collaborating with other departments to ensure customer satisfaction.
- Providing information about products and services.
**Requirements**:
- Strong communication and interpersonal skills.
- Previous experience in customer service or a related field is preferred.
- Ability to multitask and manage time effectively.
- Proficiency in using customer service software and tools.
- High school diploma or equivalent; higher education is a plus.
**Benefits**:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Friendly and supportive work environment.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Paid sick time
Schedule:
- Night shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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