
E-commerce Executive
1 week ago
We are looking for a smart, organized, and motivated individual to join our e-commerce team. This role involves managing day-to-day operations on Amazon, handling customer queries, processing orders, and maintaining inventory accuracy. Ideal for someone looking to build a career in the fast-growing e-commerce space.
**Key Responsibilities**:
**Customer Support (Amazon)**:
- Respond promptly to customer messages, queries, and complaints on Amazon Seller Central.
- Maintain high customer ratings and performance metrics.
- **Order Processing & Management**:
- Monitor and process daily orders received on Amazon & Other Platforms.
- Coordinate with warehouse/logistics teams for timely packing and dispatch.
- Update order status and tracking information as required.
- **Inventory & Listing Management**:
- Maintain accurate stock levels for Amazon listings.
- Maintain the Inward and Outward dispatches of E Commerce.
**Requirements**:
- Basic understanding of how Amazon Seller Central works (training can be provided).
- Good communication skills (written and verbal) in English and Hindi.
- Willingness to learn and take ownership of tasks.
- Strong attention to detail and problem-solving attitude.
**Preferred Qualifications**:
- Graduate or pursuing graduation.
- 0-1 year of experience in e-commerce or customer service (freshers welcome).
- Experience with Amazon Seller Central is a plus.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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