E-commerce Executive

2 weeks ago

Baner Pune Maharashtra, India Kay Bee Bio Organics Full time

**Job Title: E-Commerce Executive**

**Experience: 3-4 years**

**Job Overview**:
**Responsibilities**:

- **E-Commerce Management**:

- Oversee the day-to-day operations of the e-commerce platform.
- Ensure all products are accurately listed, prices are up-to-date, and inventory levels are maintained.
- **Digital Marketing**:

- Develop and implement digital marketing strategies to drive online traffic and sales.
- Coordinate with the marketing team to execute targeted campaigns across various online channels.
- **Product Presentation**:

- Optimize product listings for maximum visibility and conversion.
- Collaborate with the content team to ensure product descriptions and images are engaging and accurate.
- **Order Fulfillment**:

- Manage order processing, shipping, and returns to ensure a seamless customer experience.
- Work closely with the logistics team to optimize delivery times and minimize errors.
- **Customer Engagement**:

- Monitor customer reviews and feedback, addressing any issues promptly.
- Implement strategies to enhance customer satisfaction and loyalty.
- **Analytics and Reporting**:

- Analyze e-commerce metrics and generate reports to track performance.
- Provide insights and recommendations for continuous improvement.
- **Marketplace Management**:

- Manage relationships with third-party e-commerce platforms (if applicable).
- Explore opportunities to expand the brand's presence on additional marketplaces.

**Qualifications**:

- Bachelor's degree in Marketing, Business, or a related field.
- Proven experience as an E-Commerce Executive with 3-4 years of relevant experience.
- Familiarity with e-commerce platforms, payment gateways, and order management systems.
- Strong analytical skills and proficiency in using data to drive decisions.
- Excellent communication and collaboration skills.

Pay: Up to ₹400,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Provident Fund

**Experience**:

- E-commerce: 4 years (required)

Work Location: In person

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