E-commerce Executive

2 weeks ago

Lullanagar Pune Maharashtra, India Bora Exim Pvt Ltd Full time

**Job Title**: E-Commerce & Operations Executive

**Key Responsibilities**:
**E-Commerce Operations**:

- Manage product listings across various e-commerce platforms (Amazon, Flipkart, Shopify, etc.)
- Ensure accurate and up-to-date product information (pricing, descriptions, images, specifications).
- Coordinate with internal teams for new product launches, pricing updates, and stock availability.
- Monitor and analyze online sales performance, traffic, and conversion metrics.
- Manage promotional campaigns, discount codes, and online marketing activities.
- Monitor order processing, shipping, returns, and cancellations.
- Coordinate with logistics partners to ensure timely deliveries.

**Inventory & Backend Operations**:

- Maintain optimal stock levels across warehouses and e-commerce channels.
- Coordinate with procurement and suppliers for stock replenishment.
- Perform regular stock audits and reconciliation.
- Track vendor performance and resolve operational issues.

**Customer Service & Support**:

- Resolve customer queries, complaints, and escalations in a timely manner.
- Coordinate with the customer service team to ensure high service standards.
- Monitor customer feedback and suggest improvements to enhance customer experience.

**Qualifications**:

- Bachelor’s degree in Business Administration, Commerce, Operations, or related field.
- 1-3 years of experience in e-commerce operations or supply chain management.
- Proficiency with e-commerce platforms (Amazon Seller Central, Flipkart Seller Hub, Shopify, etc.)
- Knowledge of order management systems and ERP software is a plus.
- Strong analytical and problem-solving skills.
- Excellent organizational and time-management abilities.
- Effective communication and interpersonal skills.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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