Guest Relations Executive

2 days ago

Bengaluru Karnataka, India BLOWN Full time

**Job Overview**

We are seeking a Guest Relations Executive to provide top-notch customer service to clients of our salon.
As a Guest Relations Executive, you will manage our Front Desk Department and deliver amazing customer service to our clients. You should also communicate effectively with our clients and enhance their overall experience at our salon.
You should be patient as you will act as a point of contact between our clients and staff. You should be able to stay calm when resolving difficult circumstances. You have to make sure the clients are satisfied with our services.
Your main objective will be to ensure an extraordinary guest experience so that our clients enjoy their experience at our salon. You should have a pleasing personality and should be an excellent conversation starter.
We take great pride in our entire team and here are some of the benefits they receive working with us:

- Working in a Salon that has won the award for Top 3 Retail spaces in Asia
- Free Haircuts and styling Our team enjoys a certain amount of free services in the salon
- Safe and Secure environment especially for women to dress professionally and feel comfortable and confident doing so
- Ability to earn a 40% + bonus monthly
- Enjoy the benefits of a Yearly Bonus Bucket for outstanding performance
- Our team celebrations include Wine. Why not enjoy it when we are India's first Salon and Wine bar
- And a lot more

**Responsibilities**
- Greet customers and walk them to their seats.
- Advise assigned beauticians about customers’ arrival and update them about the services that they want.
- Process cash and credit card transactions and issue receipts.
- Offer drinks and converse with customers who are sitting in the waiting area of our salon.
- Answer inquiries from clients regarding the beauty services of the salon and schedule their appointments.
- Notify customers about new offers and services of the salon on a timely basis.
- Provide cross-sell services through brochures and gift vouchers whenever applicable.
- Update customer records with contact, bill details, appointments, and services provided to them.
- Keep the reception area clean.
- Order and get salon business cards and brochures printed as and when required.

**Requirements**:

- 2+ years of experience working as a Salon Receptionist or Receptionist or a similar role.
- 2+ years of work experience as a Guest Relations Executive, Hotel Manager, or a similar role.
- Professional certification in Hotel Management will be preferred.
- Basic computer knowledge with proficiency in Microsoft Office/Google Workplace.
- Should be a customer-oriented individual with a good knowledge of hospitality industry standards.
- Exceptional communication (oral and written) skills.
- Excellent record-keeping skills.
- Ability to handle monetary transactions.
- Good customer service and organization skills

  • Guest Relations Executive

    2 hours ago

    Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest Relations...

  • Guest Relation Executive

    2 days ago

    Bengaluru, Karnataka, India Fezinn hotels Full time

    . **Role Description** This is a full-time on-site role for a Guest Relations Executive at Citadel Sarovar Portico Race Course Benguluru located in Kerala, India. As a Guest Relations Executive, you will be responsible for providing excellent customer service to guests, handling guest inquiries and complaints, managing guest reservations, assisting with...

  • Guest Relations Executive

    2 hours ago

    Bengaluru, Karnataka, India Spree Hotels Full time

    The Front Desk - Guest Relation Executive (GRE) is an essential role in the hospitality industry. As the first point of contact for guests, the GRE is responsible for creating a positive and welcoming experience for all visitors. They greet guests upon arrival, assist with check-in and check-out procedures, and provide information about hotel amenities and...

  • Guest Relation Executive

    2 weeks ago

    Bengaluru, Karnataka, India The Majesstine Sports Full time

    **About The Majesstine Sports** The Majesstine Sports is a premier indoor multi-sports facility in Bangalore offering world-class amenities for sports, fitness, and recreation. We aim to create an energetic, community-driven environment where members and guests enjoy exceptional service and memorable experiences. **Job Summary**: The Guest Relations...

  • Guest Relation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Enray technologies Pvt Ltd Full time

    Hiring: GRE (Guest Relation Executive) Location: Kanakapura, Bangalore Experience: Minimum 1 year (Freshers with a Bachelor’s degree may also apply) **Job Summary**: The Guest Relation Executive will be the first point of contact for guests, ensuring a warm welcome, smooth check-in/check-out, and exceptional service throughout their stay/visit. The role...

  • Guest Relations Executive

    1 week ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    **Guest Relation Executive** **Job Purpose**: Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure...

  • Guest Relation Executive

    1 week ago

    Rajajinagar, Bengaluru, Karnataka, India Pebble Street Hospitality Pvt Ltd Full time

    **Hiring for Guest Relations Executives, Hostess.** A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. **Position**:Hostess/ Guest Relations Executive **Reports to**:Restaurant Manager **Qualification**:Hospitality management or equivalent **Experience**:1-3 Years **Location**:Rajaji Nagar,...

  • Executive - Guest Relations

    4 days ago

    Bengaluru, Karnataka, India Cushman & Wakefield Full time

    **Job Title** Executive - Guest Relations **Job Description Summary** **Job Posting Title** **_ Market appropriate job title_** Guest Relations **Job Description Summary** **_Purpose of the role in 1-2 sentences_** The purpose of the Guest Relations role is to ensure a welcoming, comfortable, and memorable experience for guests by acting as a primary...

  • Guest Relations Executive

    4 days ago

    Bengaluru, Karnataka, India Digital Orbis Creators LLP Full time

    Hiring Guest Relation Executive For Premium outlet Qualification: Any graduate in a hotel management course experience: 6 months-1 years Sal: 19.5 K take home no food and accommodation male: rotational shift, female: fixed walkin interview age criteria: below 25 - Review arrival lists to welcome guests - Attend to special guests and answer their...

  • Guest Relation Executive

    4 days ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    **Job Description for Guest Relation Executive for Bangalore / Goa locations -** 1. Welcome guests during check-in and give a fond farewell to guests while checkout. 2. Handling guest complaints and concerns in an efficient and timely manner. 3. Overseeing VIP guests, arrivals and departures. 4. Allocate rooms to all arriving guests. 5. Maintain...