Customer Support Executive
2 days ago
**Requirements and Skills**:
Strong working knowledge of the Microsoft Office Suite products
**(MS Word and Excel etc.)**
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with school ERP domain
- Experience in using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience while handling challenging situations
- Comfortable to visit various schools
**Must have their Desktop or Laptop**
**Responsibilities**:
- Responding to customer queries in a timely and accurate way,
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions
(for example, by testing different scenarios or impersonating users)
- Monitor customer complaints and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share it with our Product, Sales, and
Marketing teams.
- Assist in training Junior Customer Support Representatives.
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: Remote
-
Customer Support Executive
1 week ago
Jammu, India Pramogh Full time**Job Title: Customer Support Agent** **Company: Pramogh** *** Pramogh, a leading gemstone selling company, is seeking a dedicated and experienced Customer Support Agent to join our team. As a Customer Support Agent, you will be responsible for providing exceptional service to our valued customers, addressing their inquiries, resolving issues, and...
-
Customer Support Agent
5 days ago
Jammu, India Pramogh Full time**Customer Service Agent Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...
-
IT Support Executive
1 week ago
Jammu, India Ladybird Web Solution Pvt Ltd Full time**Overview** We are looking for professionals who want to work for a support team. If you’re a motivated self-starter, possess strong customer service and technical problem-solving skills and will not rest until a problem is solved, you could be the hero we’re looking for! You will work on Faveo Helpdesk **Who are we looking for?** - Experience :...
-
Customer Relationship Executive
1 week ago
Jammu, Jammu and Kashmir, India Skoda Wheelocity Motors Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJoin our team as a Customer Relationship Executive and play a vital role in ensuring customer satisfaction and fostering strong, long-lasting relationships. As the first point of contact for our clients, you will be responsible for managing customer interactions, resolving inquiries, and delivering a seamless service experience. Candidates passionate about...
-
Customer Specialist
5 days ago
Jammu, Jammu and Kashmir, India NetRTech Solutions LLP Full time ₹ 3,60,000 - ₹ 4,32,000 per yearJob descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
-
▷ Urgent: Customer Support Executive
3 weeks ago
Jammu, JK, IN Ladybird Web Solution Pvt Ltd Full timeOverview We are looking for professionals who want to work for a support team If you re a motivated self-starter possess strong customer service and technical problem-solving skills and will not rest until a problem is solved you could be the hero we re looking for You will work on Faveo Helpdesk So are you ready Who are we looking for Experience Fresher to...
-
Customer Care Executive
3 days ago
Jammu, India Aatish Management Consultants (OPC) Pvt Ltd Full timeGood Communication Skills Fluent English Must Can Operator Computer Knowledge About MS Excel Basic Must Calling Knowledge Handle Loading Unloading Of Product Working Timing 9:00 AM to 6:00 PM Working Days Monday To Saturday Data Maintain. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: -...
-
Customer Support Executive
4 weeks ago
Jammu, JK, IN Aatish Trading Co Full timeIdentifying Handling and resolving customer queries and concerns while maintaining expected quality as per company on call chat or email 2 Documenting Recording transactions and the necessary follow-up requests Required Candidate profile Understanding multiple products and processes Influencing customers to buy or retain product or service by following a...
-
Customer Relationship Executive
1 week ago
Jammu, India JP AGRO INNOVATIONS Full timeJob Profile: Customer Relationship Manager - Work From Home Company: JP AGRO INNOVATIONS Location: Remote (Work from Home) Industry: Agriculture, Seeds, Agrochemicals Employment Type: Full-time Role Overview: The Customer Relationship Manager (CRM) will be responsible for building and maintaining strong relationships with farmers, dealers, and...
-
Customer Care Executive
1 day ago
Jammu, Jammu and Kashmir, India Am hyundai, poonch Full time ₹ 10,000 - ₹ 1,50,000 per yearHandle inbound and outbound customer calls, emails, and messages professionallyResolve customer issues promptly and escalate cases when required.Maintain accurate records of customer interactions in CRM systems.Follow up with customers to ensure their concerns are completely resolved.Ensure high levels of customer satisfaction through polite and proactive...