
Customer Service Executive
4 days ago
**Key Responsibilities**
information, and resolve issues efficiently.
- Handle customer complaints with empathy and professionalism, aiming for first-contact
resolution and ensuring customer satisfaction.
- Maintain a thorough understanding of product line to offer accurate
information and recommendations to customers
- Identify potential sales opportunities during customer interactions and guide them
through the purchasing process.
- Collect and relay customer feedback to relevant departments to aid in product and
service improvements.
- Accurately record customer interactions, transactions, comments, and complaints in the
CRM system.
- Work closely with other departments to ensure a seamless customer experience and
resolve any cross-functional issues.
**-Education**:Bachelor's degree in any discipline.
**-Experience**:Minimum of 1 year in a customer service or related role.
**-Skills**:
Excellent verbal and written communication skills in English and Hindi.
Proficient in using CRM software and Microsoft Office Suite.
Strong problem-solving abilities and attention to detail.
Ability to handle stressful situations with calmness and professionalism.
Team player with a positive attitude and willingness to learn.
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9022277084
-
Customer Service Executive
4 days ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...
-
Customer Service Executive
3 days ago
Andheri East, Mumbai, Maharashtra, India CraftWorld Events Pvt Ltd Full timeWe are pleased to inform you that we have an urgent opening for the post of **Customer Service Executive** **Location** - Andheri East **Industry** - Events Services **Key Responsibilities**: - Provide accurate, valid, and complete information by using the right tools and resources - Resolve customer complaints efficiently, maintaining a positive,...
-
Events/client Servicing Executive
14 hours ago
Andheri, Mumbai, Maharashtra, India Talentbes Executive Search Full timePosition: Events Executive/Client Servicing. Location: Marol, Andheri - Mumbai Experience: 1-4 years **Salary**: 15-30k per month (depending on your experience) *Role Overview:* The Events/ Client Servicing Executive will play a key role in planning, coordinating, and executing advertising events, brand activations, and experiential marketing campaigns....
-
Customer Service Executive
5 days ago
Andheri, Mumbai, Maharashtra, India Empric Outsourcing Pvt Ltd Full timeWe are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality. **Responsibilities**: Handle many inbound calls to customers and clients. Identify the needs of customers,...
-
Customer Service Representative
2 days ago
Andheri East, Mumbai, Maharashtra, India Sanda Hotels Full time**Company Overview** Cosyseal Double Glazing Pvt. Ltd. has been providing unrivalled double glazing installation and repairs to Housing Association clients across London and the Home Counties for over three decades We specialise in reactive and planned window and door projects for social housing clients, ensuring quality and satisfaction in every project...
-
Customer Service Executive
4 days ago
Andheri, Mumbai, Maharashtra, India Talent Corner Full time**Job Role: IMPORT DOCUMENTATION & CUSTOMER SERVICE EXECUTIVE- NVOCC MUMBAI** **Roles and Responsibilities**: - Coordination with agent, Port user A/c, feeder operator & MTY yard, - Job preparation & accounting requisition through Studio, - Follow up till shipment loading/cntr MTY return, - Prepare & release Import D/o/Gang letter, Survey, empty letter, -...
-
Customer Service Executive
4 days ago
Andheri, Mumbai, Maharashtra, India The Byke Hospitality Ltd. Full timeNamaste! MadStays, a The Byke Hospitality Ltd. entity is hiring **Customer Service Executives** ! We are seeking dedicated and passionate Customer Service Associate to join our team at MadStays. In this role, you will specialize in educating guests about our room booking processes and services via telephone, ensuring they make informed decisions and enjoy...
-
Customer Service Executive
5 days ago
Andheri, Mumbai, Maharashtra, India Nish Hair Pvt LTD Full time**Job Overview**: We are looking for a dedicated and proactive Customer Support Executive to manage our chat-based customer service across multiple social media platforms. You will be responsible for engaging with customers, resolving inquiries, and ensuring a seamless experience through live chat and messaging channels on platforms like Facebook, Instagram,...
-
Customer Service Executive
2 days ago
Andheri, Mumbai, Maharashtra, India Nish Hair Pvt LTD Full time**Job Overview**: We are looking for a dedicated and proactive Customer Support Executive to manage our chat-based customer service across multiple social media platforms. You will be responsible for engaging with customers, resolving inquiries, and ensuring a seamless experience through live chat and messaging channels on platforms like Facebook, Instagram,...
-
Client Service Executive
3 days ago
Mumbai, India Executive Hunters Full time**(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...