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Customer Engagement Executive

3 weeks ago

Mohali Punjab, India Healthy Jeena Sikho Full time

**Job Summary**:
**Key Responsibilities**:

- Conduct home visits to deliver, install, and educate patients on medical equipment (e.g., BiPAP, CPAP, Oxygen Concentrators, etc.)
- Build trust and long-term relationships with patients and their families
- Identify patient needs and recommend suitable medical solutions
- Upsell or promote additional relevant products and services
- Collect customer feedback and ensure high satisfaction levels
- Coordinate with the internal service and sales teams for smooth operations
- Maintain basic records of visits and patient updates

**Qualifications**:

- Certified Nurse (ANM/GNM/B.Sc. Nursing or equivalent)
- Strong interpersonal and communication skills
- Business-oriented approach with a customer-first attitude
- Willingness to travel for home visits
- Prior experience in patient care or healthcare sales is a plus

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Willingness to travel:

- 25% (preferred)

Work Location: In person