CRM

1 week ago

Baner Pune Maharashtra, India Nirman Greens llp Full time

Job Description for CRM

location - Pune

Number of Position - 3

We are recruiting for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships.

As Customer Relationship Manager you will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Customer Relationship Manager *Responsibilities
- Excellent interpersonal and communication skills.
- Follow up customer for timely recovery of payment schedule
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focussed on customer satisfaction.
- A bachelor’s degree in Administration or related field.

*Customer Relationship Manager Requirements
- Build and maintaining profitable relationships with key customers.
- Oversee the relationship with customers handled by your team.
- Resolve customer complaints quickly and efficiently.
- Keep customers updated on the latest products in order to increase sales.
- Expand the customer base by upselling and cross-selling.
- Understand key customer individual needs and addressing these.
- Meet with managers in the organisation to plan strategically.
- Conduct business reviews using CRM programmes.
- Know your competition and strategies accordingly.
- Excellent interpersonal and communication skills.
- Maintain a positive attitude focussed on customer satisfaction.
- A bachelor’s degree in Administration or related field.

Salary - 2.5 lakh - 3 lakh

**Salary**: From ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Baner, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

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